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Fast Forwarding HealthIT

With the exception of some grant funding and the EHR meaningful use incentive program, up until now the federal government has more or less relied on competition, market-based activities, and industry de facto standards for the evolution of health information technologies. However, two major recent actions of federal agencies will go a long way in speeding up and shaping the future of national health IT adoption and, most importantly, interoperability.
This week, the Office of the National Coordinator of Health IT (ONC) asked for public feedback as it develops a notice of proposed rulemaking (NPRM) for governance of the Nationwide Health Information Network (NwHIN) in anticipation of greater use of the NwHIN by hospitals, health care practitioners, and labs, rather than just federal agencies and their health care contractors, such as Kaiser Permanents. 
ONC is asking for the public’s opinion on what voluntary “conditions for trusted exchange” should be to validate electronic health information exchanges. Having these voluntary agreed to conditions would give HIEs higher confidence that those they are exchanging data with are trusted entities, per certain criteria, such as use of technical standards and implementation specifications. The public will have 30 days to offer its views.
Promoted by ONC, the NwHIN has evolved in an ad-hoc manner as agencies, such as VA, MHS, Social Security, negotiated one-off exchanges with one another and their industry health care provider partners and labs. Implementing greater governance to ensure secure exchange of health information over the Internet through the NwHIN will pave the way for greater adoption of electronic health records and much better coordination of care, which is intended to result in better health outcomes while at the same time driving down the cost of providing health care.
The other major happening is this week, in a contract notice for a data mapping project, the VA inadvertently disclosed that earlier this year the VA and DoD signed a contract to license the 3M Health Data Dictionary, not just for VA and DoD, but for healthcare providers worldwide. The dictionary contains 36 million clinical terms, concepts and definitions. Once the cat was out of the bag, 3M issued a press release just yesterday announcing the agreement makes the  “software and terminology content openly available to hospitals, health systems, physician practices, payers, vendors, and public health agencies worldwide.”

This is huge as one of the thorniest issues of electronic information exchange is not technical interoperability, but is semantic interoperability (agreement on common jargon,  which then enables interoperability). This is what the industry has been needing most and the fact that the agreement opens access to all health care entities worldwide is phenomenal. The dictionary will now become the de facto standard for semantic interoperability and, as a result, the exchange of health data should grow very rapidly

 

 

Illinois Struggles During Mental Health Month

If you missed it on your calendar this year, since 1949, the month of May has been recognized by Mental Health America as Mental Health Month. Last November, Deltek highlighted information found in a National Alliance on Mental Illness (NAMI) report regarding funding cuts to mental health services across the nation. Economic hardships, high unemployment rates, and an increased need for services have been met with shrinking state budgets, as 28 states have cut funding for mental health services from 2009-2012.
 
Illinois is just one of many states facing a major budget deficit. Although the state’s Department of Mental Health wants to implement an electronic health record (EHR) system for its nine state psychiatric hospitals, according to the FY 2012-2013 Division of Mental Health Block Grant Application, mental health/behavioral health is not currently eligible for money to support activities related to a health information exchange or to assist in developing electronic health records.
 
Illinois has no money available to assist in undertaking this project during this time of unprecedented cuts to the state’s mental health budget. The department has argued that behavioral health is being left in the dark in the health IT conversation, and as a result, there has been little opportunity to ensure mental health/behavioral health needs and requirements are addressed. In its recent mental health plan, the department said that this work is not being incorporated into health information exchange activities after many years of developing data standards, data definitions, and performance measures that could greatly support work in the HIT arena. If funding is not found for the hospital EHR project, mental health will not be able to participate in HIE activities.
 
Look for an upcoming analyst perspective on this topic and as always, be sure to follow Deltek’s Health Care and Social Services Team on Twitter @GovWin_HHSand LinkedIn!

The CIO Authority Debate

Just how much control should federal CIOs have over department IT budgets, IT investment management, and IT acquisitions? With nearly $80 billion dollars at stake each year in federal IT spending, the roles and responsibilities of federal CIOs are critical in actively managing these investments. A recent DHS IG report brings this issue to the surface once again.
An audit released earlier this month by the DHS Office of Inspector General calls into question the current IT budget planning process and its lack of centralization. The report recommends that the DHS CIO be assigned centralized control of the department’s IT planning process in order to head off problems in component agency budgets.
 
However, in response to the audit, DHS Undersecretary Chris Cummiskey stated that the CIO already had the needed authority and is “firmly integrated with the processes for making budget, financial and program management decisions within the agency.”
 
Overall, the IG audit credits DHS with better management of its $6 billion IT portfolio over findings from the last audit conducted in 2008. DHS CIO Richard Spires, who became CIO in 2009, increased oversight and authority of DHS IT investments, reduced costs and duplication, and made progress toward data center consolidation.
 
Similar recommendations for increasing CIO power were suggested in January by the Defense Business Board to grant DoD CIO Terry Takai greater authority over CIOs in the military branches and DoD agencies, especially in the areas of data center consolidation and cloud computing.   The Pentagon advisory board’s report states, “The DoD CIO should have authority and backing from the deputy secretary to decide and enforce policies related to data center consolidation, cloud computing and the termination of information technology applications and legacy systems.” The board's report was given to Defense Secretary Leon Panetta and Deputy Defense Secretary Ashton Carter for consideration.
In September 2011, GAO made recommendations for strengthening the CIO role in its report entitled “Federal Chief Information Officers: Opportunities Exist to Improve Role in Information Technology Management.” GAO conducted a survey of 30 CIOs, convened a panel of former CIOs, interviewed current CIOs, and held discussions with OMB’s federal CIO. 
GAO concluded that current federal law provides CIOs with adequate authority to manage IT for their agencies, but they could be further aided by clearer authority over IT acquisitions and personnel. For example, two-thirds of CIOs indicated that their explicit approval for IT investments was either not required or it was only required for major IT investments. Additionally, only 57% of CIOs surveyed had the ability to cancel funding for IT investments. 
OMB has taken steps to increase CIOs’ effectiveness, but it has not established measures of accountability to ensure that responsibilities are fully implemented. GAO believes more consistent implementation of CIOs’ authority could enhance their effectiveness. GAO recommended that OMB update its guidance to establish measures of accountability for ensuring that CIOs’ responsibilities are fully implemented and to require agencies to establish internal processes for documenting lessons learned.   GAO’s study indicated that OMB largely agreed with their findings and they have taken actions to address GAO’s recommendations.

As the CIO role continues to evolve, expect slight differences in authority, budget control, and reporting structure between CIOs in various departments and agencies. CIOs’ inconsistent authority over all levels of IT budgets and program oversight may provide opportunities for contractor entrance into agencies at lower levels of IT management, depending on the agency.   But watch for future OMB guidance, that will continue to shift this authority to the CIO.

 

 

Arizona 2013 budget: New initiatives, modernization and legacy upgrades dominate IT landscape

On April 27, 2012, Arizona Governor Jan Brewer announced a deal with state Republicans on a budget that will fund the state government through FY2014. The agreement closes a $300 million gap between the governor’s recommendations and the preferred budget of the legislature, helping to balance the state’s books until FY 2015.

Budget Overview

Figure 1: Arizona Vertical Budget Comparison FY 2011 to 2013

Click on image above for full-sized version
Total all-funds expenditures for the new year total around $34.96 billion, a 2.5 percent increase in overall spending from FY 2012. Department spending in the health care, higher education, general government, public finance, and natural resources/environment verticals all increased significantly, while the homeland security and community development verticals were down noticeably from last year (see Figure 1, above). After significant wrangling with the legislature, the governor’s office was able to hold the line on education and obtain an additional $445 million in health care spending. Additionally, state Republicans were able to secure nearly $450 million for a “rainy-day” fund to address a potential budget shortfall looming two years down the road.
The Arizona Health Care Cost Containment System was among the largest departmental increases year over year, largely on the back of a nearly one-half billion dollar increase for baseline caseload and inflation from FY 2012. A large portion of that increase is due to the state returning to previous spending levels after program freezes and cuts as a result of last year’s Medicaid Reform Plan, as well as expectations of increased caseload volume over the next two years. The State Department of Financial Institutions received a $255 million boost in funding from last year’s budget. Higher education (the combined funding totals for Arizona’s state universities, community colleges and higher education-related boards) saw an increase of nearly $275 million from FY 2012.
Notable departmental decreases include $500 million in cuts for the Department of Economic Security, $55 million in cuts for both the Department of Emergency and Military Affairs and the Department of Housing, and $23 million in cuts to the Office of the Governor (see Figure 2, below). 
Figure 2: Arizona Vertical Budgets FY 2011 to 2013

Click on the image above for the full-sized version.
 
To read the full version of this budget analysis, including IT spending and major IT initatives for 2013, click here (subscription required).

 

LA-RICS update

The Middle Class Tax Relief and Job Creation Act of 2012 reallocated the D Block and $7 billion in funding for the 700 MHz public safety broadband network. However, in return, public safety agencies have to vacate the T-band spectrum within nine years. This new law comes amid the Los Angeles Regional Interoperable Communications System’s (LA-RICS) evaluation of proposals for vendors to design and implement an interoperable communications network within the T-band. 
 
In response to the changes to the T-band, the LA-RICS Joint Powers Authority (JPA) hired Jacobs Project Management Company to conduct of feasibility analysis of multiple options. The first option examined was to continue with T-band deployment now and possibly migrate to another band in the next five to nine years. The second option looked at immediately implementing a 700/800 MHz Phase 2 system instead of a T-band system. The third option examined an alternate 700/800 MHz system.
 
Jacobs’ analysis estimates it would cost $208 million to implement the T-band and meet all of the requirements in the LA-RICS telecommunication systems request for proposals (RFP). It was found that a 700/800 MHz system using Phase 1 or Phase 2 technologies would not meet the RFP requirements because of the lack of channels. Using long-term evolution (LTE) for the narrowband mobile network could possibly free up enough channels for a 700/800 MHz Phase 2 system to be viable.
 
Analyst’s Take
 
Continuing on the current T-band path may be the most realistic way for LA-RICS to proceed considering the T-band system is the only option that could effectively meet the RFP requirements. According to Jacobs’ analysis, using LTE could help a 700/800 MHz Phase 2 system work; however, LTE is still in its infancy for public safety and could be better utilized down the road when the T-band system needs to migrate. LA-RICS has already had its share of problems and criticism, so success this time around is all the more crucial. In short, a T-band system is the safest bet in the near term.

Does Leveraging Big Data Depend on Agency Cloud Readiness?

Big Data technology is coming faster than federal employees and technology infrastructures are prepared to handle. Could agencies that are ‘cloud ready’ first be early adopters of the advanced data analytics and storage capabilities that are required to leverage Big Data?
Three years ago the emerging technology market in the forefront of the hype-cycle was cloud computing. Today the market in that spotlight is “Big Data,” a term used to describe the exploding volume of data that is burying federal agencies on a daily basis. Big Data is symptomatic of the success of information technology. IT was supposed to make tasks simpler, transactions easier, and communication more convenient. It did all of those things, but in doing so it also left behind artifacts - the records of those transactions, interactions, and messages. Commercial enterprises have discovered value in stepping back and looking at the collections of the accumulated data stored on their servers. This data tells them what their customers have bought, what they looked at, where their preferences lie, and what they might buy again, should a targeted marketing campaign reach them at an opportune time.
Federal agencies are also finding uses for the data they accumulate. This is helping them understand how better to serve citizens and how to carry out their mission goals more effectively. Agencies already awash in data see the benefit of analyzing it. What they have greater difficulty understanding is how to go about analyzing it efficiently and how to use that analysis to support better decision making. Serendipitously, perhaps, the answer to the data analysis efficiency conundrum may lay in cloud computing. The extent to which an agency is ‘cloud ready’ will likely bear directly on the degree to which that agency will be an early adopter of the advanced data analytics and storage capabilities that are required to leverage Big Data. A ‘cloud ready’ agency possesses an integrated IT infrastructure based on a standardized, service-oriented architecture that resides in a highly virtualized enterprise data center. The data center can be either proprietary or vendor-hosted. In turn, this data center contains significant storage space (preferably based on the latest available technology) that can be expanded as required and against which analytical queries can be made with relative ease.
What I’ve just described is simple enough to write about. Creating all of the pieces and fitting them together into a coherent environment is the problem that all agencies are currently struggling with. Those that achieve success earliest are the agencies that will be best prepared to consume the Big Data solutions vendors are lining up to sell them. Those that lag behind will find themselves unable to use Big Data solutions efficiently without making a significant financial investment.
To some extent, it was probably an awareness of the inability of agencies and departments to use Big Data solutions efficiently that informed the “Big Data Initiative” announced by the White House Office of Science and Technology Policy (OSTP) at the end of March. The OSTP recognizes correctly, I believe, that it is easiest in the near-term to leverage Big Data solutions for research purposes. Not only has the technology framework been created (e.g., supercomputing), the network of ready users exists to analyze the results of the data. Here again we see a parallel with cloud computing, which was also adopted earliest by the federal government for scientific purposes.
The OSTP is clearly front-running the adoption curve of this technology. In doing so they are trying to bring it into government data centers as rapidly as possible. However, given the government’s current ‘preoccupation’ (i.e., struggle) with cloud computing, the Big Data Initiative might be coming faster than federal employees and technology infrastructures are prepared to handle. I suspect, therefore, that the growth of the Big Data market in the federal government will be quite slow for the next 5-10 years. We should expect to see a considerable amount of market research concerning Big Data as government learns about the technology and its application, but I’d be willing to consider that the overall value of the federal Big Data market does not approach $500 million before 2020. The transition to cloud computing is a muddled, helter-skelter affair so far, filled with multiple adoption paths, service delivery models, and deployment types. Until 2015-2017 most agencies will be consumed with data center consolidation and with creating their preferred cloud environment. It is only after this that they will be able to approach Big Data with any semblance of confidence. 
Readers curious about which of the largest agencies is approaching ‘cloud readiness’ the fastest might want to take a look at FIA’s recently published Federal Cloud Computing Services Outlook, 2012-2017 for a comparative analysis. I suspect those agencies closest to the ‘advanced’ side of the cloud readiness spectrum will be the organizations that can leverage Big Data solutions the earliest over the next 5-10 years.

 

 

Gunshot detection systems: enhancing public safety

Many public safety departments utilize gunshot detection systems to identify gunfire incidents and decrease officers’ response time to those incidents. Gunshot detection systems rely on the use of cameras and microphones to detect the sound of gunfire; they also use a series of triangulation algorithms to pick up sound waves to identify the gunshot location. The systems are usually placed in specific public areas prone to incidents since implementing them throughout large jurisdictions is more costly.
 
Gunshot detection systems’ popularity has grown among many U.S. cities including Washington D.C., Minneapolis, Minn., Newark, N.J. and Rochester, N.Y. The technology is touted for its predictive policing benefits and ability to parallel with other crime data to identify potential hotspots of crime.
 
Concerns associated with gunshot detection systems are mainly related to the overall cost and the occurrence of false alerts that cause an increase in officer workloads. Examples of false alerts include legal, celebratory gunfire, and motorcycles backfiring. Civil rights organizations including the American Civil Liberties Union have also opposed the use of the systems, claiming that they bring unnecessary police presence.
 
Analyst’s Take
 
The U.S. Department of Justice has awarded many grants, such as the Edward Byrne Memorial Justice Assistance Grant (JAG), to cities across the country for improving community policing through the implementation of gunshot detection systems and other crime-fighting technologies. Therefore, vendors should research grant opportunities and work with localities to acquire funds.
 
As these systems become more popular, more cities may consider implementing pilot programs. Several localities including Redwood, Calif., and Prince George’s County, Md., have already conducted studies and pilot programs to determine the effectiveness of gunshot detection systems and their impact on reducing overall response times and police workloads. Vendors are encouraged to look into various pilot programs that have been implemented to determine what has worked and hasn’t.
 
For more information on gunshot detection systems, go here.

FedRAMP Announces 3PAOs

This week, the Federal Risk and Authorization Management Program (FedRAMP) Office released the first group of accredited third party assessment organizations (3PAOs). These nine organizations are the first to be approved for reviewing the security of cloud service provider offerings.
The review process will continue for 3PAO accreditation and any additional companies will simply be added to the roster of approved organizations. The initial nine organizations include one federal agency. As the list of 3PAOs expands, the questions around conflict of interest will need to be resolved – namely, must organizations choose between achieving 3PAO status and providing cloud services? At a FedRAMP information session held following the FedRAMP Policy memo December 8th, one of the pressing questions was whether companies could be both.
 
The response to the idea of being both 3PAO and Cloud Service Provider emphasized the potential for conflict of interest. In an interview with Federal News Radio last December, GSA’s Dave McClure explained that, “It will be a very strong test that we have to see a clear firewall between those capabilities." So, that’s not a straight “no” to organizations being both an assessment organization and service provider.  Vendors interested in providing both services will need to wall off those parts of their organizations from eachother.
 
According to a notice issued by the General Services Administration (GSA), 3PAOs received accreditation by passing a conformity assessment built on a set of internationally recognized standards that help ensure that the program consistently supports the appropriate level of rigor and independence required.The GSA is using  ISO/IEC 17020:1998 as its standard for evaluating the independence and impartiality of FedRAMP service providers.
 
Along with the announcement of initial accredited organizations, GSA issued guidance on how to select a 3PAOs. The a goal date to launch initial FedRAMP operation is only a few weeks away. This leaves a narrow window for vendors applying for authorization as a cloud service provider to evaluate their partnering options and have security assessments completed. As the GSA website points out, "FedRAMP does not make introductions between the CSPs and 3PAOs and does not endorse any one 3PAO over another. It is up to the CSP to manage and facilitate their own relationship with the 3PAO."
 
While some indications have been given about which applications for authority to operate (ATO) will receive priority, cloud service providers interested in getting a lead on competition will aim to submit their applications sooner rather than later. Since the FedRAMP security controls were drawn from NIST guidance, one test on the horizon will arrive with the update to NIST’s special publication 800-53, which is expected in July. The potential need for revision to maintain compliance with the current standards may be a bump in the road for a program that’s taken a slow and cautious approach to its launch.
 

 

 

Deltek to attend next week’s 11th Annual National Child Welfare IT Managers’ Meeting

Next week, members of Deltek’s Health Care and Social Services team will attend the 11th Annual National Child Welfare IT Managers’ Meeting sponsored by the U.S. Department of Health and Human Services (HHS), Administration for Children and Families (ACF), Children’s Bureau in Arlington, Va. The theme of this year’s meeting is “Navigating the New Normal of Accelerated Change in Child Welfare Practice and Technology – Vision, Risks and Rewards.”Along with a handful of presentations from Children’s Bureau staff, multiple vendors fill the agenda, including ICF International, Unisys, Adobe, Information Builders, and others. On the state side, Louisiana, Georgia, South Carolina, Arkansas, Texas, the District of Columbia, and Minnesota are slated to present.
 
Presentations will cover the integration of state and county services, social media in government, mobile applications, cloud computing, the role of health reform and health insurance exchanges (HIX) in child welfare, among many others. Deltek will be blogging and tweeting live from the event, so be on the lookout for frequent updates! You can follow us on Twitter @GovWin_HHS.
 
For a recap of last year’s Child Welfare IT Managers’ Meeting, go here.

National Police Week: red-light cameras

Throughout this week, Deltek’s justice/public and homeland security team has recognized police officers nationwide with a variety of blogs centered on police officers and police departments’ daily operations. Before the week comes to a close, I’d like to offer a brief tribute to those officers who have put themselves in harm’s way in order to serve and protect.
 
Nick Wakeman of Washington Technology probably said it best with a personal tribute to his three favorite cops, and a formal “thank you” to officers and the vendors who help them do their job more effectively.
 
One extremely useful technology, though controversial, is red-light cameras. While these cameras may not assist in the physical aspects of police officer operations, they do allow officers to spend less time worrying about traffic offenders and instead focus on monitoring and responding to emergencies and major crimes. These cameras are often affixed atop intersections, ready to snap a photo of cars speeding through a red light. Not every state has these cameras; in fact, a large majority do not (see map below).
 
 

It would be easy to get into all the reasons why these cameras are controversial; however, it is more important to examine how these cameras can change motorists’ driving habits (especially with speed cameras) and allow police officers to respond to more pressing matters such as drunk drivers, gang violence, robberies and other violent crimes. Implementing red-light cameras in a particular city or county may not always be easy, but in the long run, they seem to provide a valuable service while saving money and freeing up cops from basic traffic duties.
 
Back in October 2011, Deltek reported on a few different red-light enforcement programs, including one in a city known for its extreme traffic volume: Los Angeles, Calif. The city opted to cancel its program due to a large number of issues with the system, including the inability to recoup the money spent on launching the program. We also reported on San Francisco, which awarded a contract to ACS State and Local Solutions to provide a red-light camera system.
 
Cities and counties across the country are still debating the option of red-light cameras and whether or not they should be implemented. As always, in order to better understand and report on the future of red-light cameras, Deltek will continue to monitor these programs as well as the states that do not currently have legal precedent to proceed with a program.
 
Analyst’s Take:
 
Budget deficits are just one of the unfortunate results of the recession. Strapped budgets have led to many agencies cutting police officer staff and instead utilizing technology that might be able to fill the void. Many agencies have built out red-light camera infrastructures during times when fewer cops were on the street, in hopes that once budgets improve and agencies rehire valuable police officers, the streets will be even safer. Vendors should not be discouraged once agencies start filling their balance sheet with officers, as these agencies should still look to develop technology that can expand their ability to stop crime, and red-light camera providers will likely be in high demand.
 

 

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