Austerity measures are hitting everywhere in the government, and the Intelligence Community (IC) is no exception. At a recent AFCEA DC event, representatives from the National Security Agency (NSA), National Reconnaissance Organization (NRO), National Geospatial-Intelligence Agency (NGA), and Defense Intelligence Agency (DIA) discussed some of the ways their buying habits are changing. Like other areas, the reduced resources are prompting an increased focus within the IC on increasing efficiency and leveraging new technology. As it makes those shifts, the IC is also contending with training needs within the acquisition workforce.

Last April, Deltek utilized the Federal Communications Commission’s PSAP Registry to give vendors an overview of public safety answering points (PSAPs) in counties nationwide. Now, we’re using the current registry to detail information on consolidation efforts and other changes that have taken place across the country in the last year.
Consolidation projects have been taking place for the last few years as cities and counties work to become more efficient and, ultimately, save more money; however, the total number of PSAPs actually increased by 64 from 2012 to 2013. Still, of the 8,393 PSAPs, only 7,485 act as the primary call-taking location – 908 are considered “orphaned” and are no longer utilized. These orphaned PSAPs will not be included in future filings with the FCC.
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PSAP Quick Facts 2013 |
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U.S. Population (July 2012 estimate) |
313,914,000 |
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Total number of PSAPs |
8,393 |
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Average number of individuals served by each PSAP |
37,401 |
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State with the most PSAPs |
Texas |
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State with the fewest PSAPs |
New Hampshire |
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Average number of calls to 911/ year (NENA) |
240,000,000 |
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Average number of calls to 911/day |
657,534 |
Just as in 2012, Texas has the most PSAPs (667), followed by California (587) and Illinois (422) – all three states also saw slight increases in their total number of PSAPs year to year.
New Hampshire still has the fewest PSAPs (5), and Delaware’s nine puts it second from the bottom. Washington, D.C. held that spot in 2012, but an increase from seven to 11 PSAPs now ties the district with Vermont and Hawaii for having the third lowest number.
As of April 2013, a total of 719 PSAPs have changed name, state, county or city compared to only 679 that had as of April 2012. The majority of these took place in California, followed distantly by Nebraska – providing further evidence that dispatch centers in many locations are consolidating efforts and working to cover a wider geographical span.
The below chart provides a visual representation of PSAP locations by city and county in 2012 and 2013, as well as information on where vendors can find the most opportunities.
Analyst’s Take
The number of dispatch opportunities in each of the regional areas has remained steady since 2012, with nine solicitations in the works in Los Angeles and Boston, and 12 within 100 miles of Chicago and 21 within 100 miles of New York City. This should provide some hope for vendors that cities and counties are still interested in purchasing dispatching technologies despite the tough economic climate.
Dispatch technologies are among the most vital tools that police use, and localities have little choice than to purchase new ones once they reach the end of their life cycles. This trend, along with increasing number of PSAPs, is likely to continue as individuals’ ability to report where and when crimes take place becomes easier.
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- Governors’ renewed interest in performance-based management, particularly in education
- More effort to cut corrections and incarceration costs by investing in probation, parole and electronic monitoring programs
- Heavy focus on Medicaid expansion (both for and against), and how to reduce its costs
- Increased dedication to developing a strong future workforce by establishing a wealth of present educational opportunities, led by digital learning platforms
- Amplified justice and public safety initiatives due to natural disasters (Hurricane Sandy) and national tragedies (the Newtown shootings)
- Continued plans to streamline and consolidate government operations through technology
- 2013 by vertical
- 2011-2013 comparison by vertical
- 2008-2013 average by vertical
- 2013 Agenda Item Popularity vs. 2011-2013 average by vertical
- Top 25 cross-over agenda items
- Agenda items with mention of technology, 2013
- Agenda items mentioned by state, 2013
- Community development, economic development/regulation, natural resources/environment, and transportation agenda items, 2013
- Education agenda items, 2013
- General government services and public finance agenda items, 2013
- Health care and social services agenda items, 2013
- Justice/public safety agenda items, 2013
- Networks – identified 302 legacy and excepted networks that will need to be migrated to NGEN or retired by March 2014 or they will be rolled into NGEN.
- Servers – 32,000 servers currently identified, compared to the original estimate of 6,000.
- Data Centers – 210 existing data centers, compared to the original estimate of 100. Navy’s goal was to get down to 25.
- Applications –42,000 applications in the Research, Development, Test and Evaluation (RDT&E) area and 27,000 residing outside programs of record, compared to the original estimate of 15,000 distinct software applications. Navy is still assessing applications used for warfighting.
- Software Licenses – Unclear at the headquarters level as to exactly which and how many software licenses the Navy owns. Consolidation of software licenses began in earnest last year when the Navy signed a large enterprise-wide licensing agreement for Microsoft products. The Navy expects to sign a similar agreement with Oracle in the future and reports that they have 17 other major providers in line.
Haith’s disclosure shows the ongoing challenge of changing organizational cultures when it comes to reporting, use of cloud technologies and the need to invest in the right technologies to achieve long-term savings. There are opportunities to find for the savvy solutions provider, even in an uncertain environment.
Could consolidation of federal data centers actually be gaining steam? Extracts from data.gov on the number of planned data center closures indicate that the total planned shutdowns are increasing over time.
Measuring federal data center consolidation progress has become quite complicated. When Vivek Kundra launched the Federal Data Center Consolidation Initiative (FDCCI), agencies counted nearly 2100 data centers and developed plans to close 800 of them. When Steve VanRoekel took the helm as federal CIO, he declared a new definition of a data center, bringing the total number of data centers to approximately 2900 with new goals to close 1200.
A recent extract from data.gov indicates that agencies plan to close 315 data centers in FY2013. That number seemed high to me. So, I pulled out a previous extract that I pulled back in July and discovered that planned FY2013 closures from that date were only 197. The chart below shows on an agency by agency basis the difference between the number of FY2013 planned closures from the two data.gov extracts.

According to the data, the Department of Defense decided to close an additional 44 data centers this fiscal year, Homeland Security an additional 22, and the Department of Justice an additional 13. Why the huge disparity in the number of planned closures? I can only wager a guess that the difference lies in the definition of a data center. I would suspect that agencies revised their inventory counts of data centers and subsequently revised their number of planned closures upwards. Under Kundra’s definition, a data center had to be at least 500 square feet, but under the new definition adopted by VanReokel a data center is “a closet, room, floor or building for the storage, management, and dissemination of data and information. Such a repository houses computer systems and associated components, such as database, application, and storage systems and data stores.' A data center generally includes redundant or backup power supplies, redundant data communications connections, environmental controls (air conditioning, fire suppression, etc.) and special security devices housed in leased (including by cloud providers), owned, collocated, or stand-alone facilities. Under this revised definition, neither square footage nor Uptime Institute tier classifications are required to define a facility as a data center.” I suspect as agencies make quarterly updates to data.gov regarding closure plans, they are also discovering and making plans to close smaller data centers not originally identified in the first inventorying effort under Kundra. To validate my suspicions, reviewing updated agency FDCCI plans would be helpful. However, updated consolidation plans submitted by agencies to OMB at the end of FY2012 have not been released to the public to date. As stated by Steve VanRoekel before the House Committee on Oversight and Government Reform last week, “In essence, we are going to optimize and close data centers by shifting resources of one to other ones – to more efficient data centers- not taking away certain services, not depreciating any service we provide.” VanRoekel indicated that data center consolidation is more about optimization than it is about data center counts. I agree, but to date it has been difficult to quantify much of the data center consolidation process or its total savings. This issue was also raised by David Powner of GAO during the same House Oversight hearing. “Ultimately, it’s about getting to the point where we’re saving money, and that’s where there hasn’t been a lot of transparency at the moment in data center consolidation,” state Powner. According to Powner, the only agency to proclaim projected savings has been DoD with $2.2 billion in savings due to its consolidation efforts. Expect agencies to continue to consolidate data centers by moving applications and systems to the cloud, implementing shared services, and offloading work and applications to other, more efficient data centers. And savings will be realized. But don’t expect savings amounts to be clear or the method for counting the number of closures to remain consistent.
The most common technologies and services procured across states and localities in January were fire alarm and suppression systems, security camera/CCTV systems and radio systems. The word cloud below provides a visual interpretation of key-term frequency.
Radio Systems: 4 solicitations
Security Camera / CCTV systems: 7 solicitations
Fire Alarm or Suppression Systems: 28 solicitations
- Software – 195 solicitations
- Telecom/IT Maintenance & Support Services – 204 solicitations
- LAN/WAN Equipment – 95 solicitations
- Telecom/IT Implementation Services – 73 solicitations
- IT Consulting Services – 49 solicitations
- Desktop/Tablet/Laptop Computers – 40 solicitations
- ERP/Human Resources/Financial Systems – 35 solicitations
- BI/Analytics Solutions – 6 solicitations
- VOIP/ACD/IVR Telecom Systems – 14 solicitations
- Content/Document Management Systems – 13 solicitations
