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Cyber Security & Critical Infrastructure Protection – Themes from TTC’s Symposium

I had the opportunity recently to attend a two-day symposium on Cyber Security & Critical Infrastructure Protection, hosted by the Technology Training Corporation. The event brought together federal government and industry cyber security experts from the various critical infrastructure sectors, including Energy, Homeland Security, Defense, Transportation, Communications/IT, Postal, Emergency Services, and Financial Services. The recurring theme throughout the event was the ongoing vulnerability that these sectors share and what they are doing about it.
 
The symposium agenda included presenters from a range of governmental, quasi-governmental, non-profit, and private industry organizations with one underlying commonality – their interest in protecting critical infrastructure that is vulnerable due to the growing threat to the information technologies that have permeated this infrastructure. As has been the case with their other events that I’ve attended, the TTC team assembled a very broad array of leaders and experts across the field to provide a really comprehensive coverage of the topic. As events go, I get some of the best information in one place and at one time. Way to go, TTC!
 
Key Themes
 
As I heard from the presenters and interacted with them and other attendees, several themes and commonalities emerged.   Here are just a few.
 
Threats – the Changing Landscape
  • The threat vector has dramatically changed at the same time that laws are changing that put penalties on not securing your data. More is changing in this environment than is staying the same.
  • Some security practitioners have dropped the word “advanced” from the description of advanced persistent threat (APT) because they observe the vast majority of attackers using common attack approaches – the “open door” rather than “breaking a window.” The disparity in security capabilities is greater than the disparity in threat.
  • Mobility – The number of new mobile vulnerabilities being detected is growing almost exponentially each year, making mobility the biggest growing threat vector.
  • Cyber arms race is unlike any other arms race in history because it is frictionless. For example, it took 3 days for Stuxnet to be reverse-engineered, reproduced, and propagated. It taught everybody how to attack a SCADA system. It has also given rise to the private cyber arms manufacturer – people who build cyber-attack capabilities and sell them on the black market.
  • Personnel training to avoid risky behavior is the most important element of cybersecurity. NSA statistics show that 80 percent of exploitable vulnerabilities are a result of poor cyber hygiene. The other 20% is the APT.
  • Social engineering is a growing threat because, among other things, it gives the attackers a deeper understanding of how users and organizations behave, respond and think.
  • Growing cyber threats in the aviation sector target in-flight operations, ground support operations, air traffic managements systems, etc.
 
Cloud Computing Security – Key Challenges
  • Some agencies are moving to cloud services because of financial constraints, knowing of security risks and hoping security will follow soon afterward.
  • Some key challenges in effectively implementing Cloud include:
    • Contract structuring: How do you structure a contact offering when you don’t own the asset? How do agencies (GSA, etc.) effectively strengthen cloud acquisition policy and build in security into SLAs?
    • Clearance: what types of clearance levels are needed for people around the world who are supporting agencies or have access to their data, but are not necessarily part of a secure sector? Information sharing on threats, etc. is sensitive.
    • Incident response: When there is an incident, who do I call? The Cloud Service Provider (CSP) or the agency? 
 
Information Sharing – Culture Change is Needed
  • Information sharing is not an ends, it’s a means to an ends. In this context, it is needed to gain an effective shared situational awareness among shared stakeholders.
  • One challenge to information sharing stems from a sense of human preservation. We have a culture of not sharing information, while hackers have a culture of sharing widely.
  • Electricity Sector Information Sharing and Analysis Center (ES-ISAC) – Allows electric providers to share information in a non-compliance framework and encourages free flow of information without fear of compliance threat hanging over you. Effective sharing requires the freedom from the threat of sharing.
  • Cyber Federated Model (CFM) – the warfighter has great command and control (C2) information and the CFM intends to enable C2 for cyber indicator information. For example, an infected site is sent into the CFM and within a few minutes all other sites within the CFM get the information. Some sites have automated updates and the information sharer gets to control with whom they share.
  • One key to effective sharing includes the ability to be able to do it securely, i.e. share with assurance. Also, data must be anonymized to be shared, especially if the data is classified, sensitive or contains private information. Sensitive but unclassified information will need cooperative agreement between government and industry to set the boundaries for what each can do with the information they receive.
  • Automated information sharing should focus on machine-readable threat indicators to automate data flow and get people out of loop where possible. Currently, high-priority threat-level information is XML-based, but going forward organizations will need more visual analytics.
 
SCADA Systems – Unanticipated Vulnerabilities
  • SCADA (supervisory control and data acquisition) systems, and other industrial control systems (ICS) were never designed for networking, but they have been extensively. So we are now building monitoring capabilities in an attempt to detect and defend against attacks on systems that were never designed to withstand such attacks. 
  • Attacks like Stuxnet and Shamoon targeted energy sector systems and disclosed SCADA system vulnerabilities.
  • The patching treadmill – These control systems were never designed to be patched and/or shut down regularly. This patching can mean an entire plant must be shut down to complete the patch. This has the potential for unforeseen domino effects and implications for supply interruptions and other complexities.
  • Different organizations and unrelated sectors currently have different architectures and protocols for collecting and sharing threat information. What is needed is a common open-standards XML schema to communicate attacks in industrial control and other systems.
 
Regulation Versus Collaboration
  • There is not currently a consensus on how to proceed with administering cyber- and critical infrastructure protections, with significant polarization existing between competing regulatory/compliance and collaboration/incentive approaches. 
  • Comprehensive legislation (Lieberman-Collins, and others) that failed in the Senate included new and expanded regulatory and compliant elements over the private infrastructure community.
  • Some industries, like nuclear energy, have very mature regulatory environments and some assert that the success in this area is an example of positive regulation that should serve as a prototype for other infrastructure industries.
  • Public-private partnerships are essential. The Critical Infrastructure Partnership Advisory Council (CIPAC) and HSPD-7 were the predecessors to the latest Executive Order (EO) and Presidential Policy Directive (PPD-21).
 
Impact of Budget Limitations
 
Budget constraints multiply the challenges that disparate critical infrastructure sectors and federal agencies face as they look to secure their assets and protect their information. This is driving some federal agencies to look to shared services to establish a common security approach and leverage their collective buying power. 
 
As for the current budget sequestration, several government representatives at the symposium noted that they had been fortunate so far, with the greatest impact being to restricted travel budgets for speaking and outreach. (They were based here in D.C.) But they could still travel to perform their site assessments as needed. We will see how ongoing budget constraints shape cyber and infrastructure protection plans going forward.
 
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Originally published for Federal Industry Analysis: Analysts Perspectives Blog. Stay ahead of the competition by discovering more about GovWin FIA. Follow me on Twitter @GovWinSlye.

Federal Information Security Gets a Comprehensive Update

The National Institute of Standards and Technology (NIST) released the final draft for version 4 of its Security and Privacy Controls for Federal Information Systems and Organizations (Special Publication 800-53). On February 5, 2013, the 455-page document was posted for comment (until March 1, 2013). This most recent version is the culmination of two-years of work and marks the most comprehensive update since the document’s first publication in2005.
Work on the revision started two years ago, the first public draft being released in February 2012. And the team at NIST is eager to get the final version in released, expecting to publish by the end of April. Additional appendices will also be released, along a markup of the changes from version 3.
Version 4 takes the changing threat environment into consideration, focusing on secure development as well as continuous monitoring. Along with an increased emphasis on privacy and system trustworthiness, the catalog of security controls has increased from 600 to over 850 controls. Another major difference in the newest revision is the guidance around tailoring to specific requirements.

While some of the new controls pertain to cloud computing, there is no separate catalog for cloud security in the document. Those security baseline controls were established by the General Service Administration’s FedRAMP, which drew from version 3 of SP 800-53 to shape cloud security requirements. While updates have been anticipated for the FedRAMP controls, it’s unclear how the program will be impacted. Having awarded the first two provisional Authority to Operate (ATO) certifications, there are still seventy-some cloud provider applications with pending reviews. A major change to the baseline requirements at this point could pose a significant disruption to moving the program into its full operation phase. 
 
Nonetheless, at a recent industry event, leadership from Homeland Security noted that they were reviewing their own security requirements for update in light of the NIST guidance. After all, security needs to keep pace with the advances technology has made over the past few years. Parallel to the shift in security practices, the revisions in the NIST update are aimed to support a strategy of “Build It Right, Then Continuously Monitor.” Ron Ross, who heads the federal government's implementation of FISMA, commented, "It's just as important to build a stronger IT infrastructure as it is to monitor it when it's in place."

With the Executive Order signed February 12th the administration has reiterated a commitment to improving critical infrastructure, driven in part through government collaboration with industry and in part by the continued development of a cybersecurity framework by NIST. On February 13th, NIST announced that it would issue a Request for Information (RFI) from critical infrastructure providers, government organizations, industry and other stakeholders. It’s clear that government risk management and security requirements will continue to evolve. In the meantime, both cloud service providers and third party assessment organizations should familiarize themselves with the new controls and consider the steps required to accommodate any additions or changes to their offerings.

Social media shows strong growth in state and local contracting


Click on the image above for a full-sized version.
State and local governments are using social media solutions for IT in virtually every area of government, according to a new report from Deltek.
The new report, Social Media in State & Local Government, a New Paradigm for Engagement and Innovation 2012, also suggests state and local governments will likely need help from contractors to do more, particularly in a handful of functions.
Analyzing opportunities from 2008 through 2012, Deltek shows particularly heavy social media use in higher education, general government, economic development, transportation, social services, and health care. Comparing state and local government solicitations from the third quarters of 2009 through the third quarter of 2012, Deltek analysts found strong growth and projected increased government solicitations through 2013.
For example:
·         In Health Care IT, government is looking to use social media to connect customers with service providers, and get feedback that will help improve customer service.
·         In Emergency Communications, governments are starting to integrate both third party platforms and their own emergency and disaster response software into systems that allow multi-directional emergency communication, including crowdsourcing disaster data. First responders in the aftermath of Hurricane Sandy benefited from these systems in some areas.
·         In Educational Technology, schools are using social media to encourage engagement and manage class content. Higher education is building social media into student information systems, driving content and information among all members of the university communities.
·         Agency Human Resources professionals are turning increasingly to social media for both hiring and internal employee communications.
·         Transportation IT systems are using mobile applications to help citizens navigate public transit more easily.
Agencies have even turned toward social media for internal processes, managing service tickets for IT needs and facilities repairs, taking advantage of the anytime/anywhere collaboration of social media to streamline the work environment.

Governments are looking for help with using tried and true social media solutions, third party platforms, and integrating social media into their websites.

They are also looking to pay developers for purpose-built mobile apps with social media components that help government directly engage with citizens, deliver services, and gather data wherever citizens use government services, through their smart mobile devices.

In the short term, there will be opportunities to integrate social media into existing government enterprise applications. In particular, these will include health care IT, emergency communications, customer relations management educational technology, GIS/location-based, human resources, student information systems, and transportation IT.

In the long run, companies that can integrate mobile technologies into every IT solution will win contracts over those who can't.

Terms like "smart cities" and "smart government" win headlines for government officials – and sometimes win elections. Actually developing them, however will fall to industry. Companies that can deliver mobile apps that deliver improved services to citizens and gather data from them, and assist government in analyzing the big data that results from smart government efforts, will find a growing market in state and local government for years to come
This article was originally published on AOL Government.
Follow me on Twitter @GovWinCCotner.

Arizona Releases Statewide Strategic IT Plan For 2013 To Improve Efficiencies

The Arizona Strategic Enterprise Technology (ASET) Office has released a Statewide Strategic IT plan for fiscal 2013 which builds on Governor Janice Brewer’s agenda by leveraging technology to enable a “more innovative, efficient, and sustainable government.”
In July 2011, Arizona’s Government Information Technology Agency merged with the Arizona Department of Administration’s Information Services Division to form the ASET Office, which now develops and executes the statewide IT strategy, while providing capabilities, services and infrastructure to ensure the continuity of mission critical and essential systems for the state.
As part of the Statewide Strategic IT Plan, which was developed in conjunction with the Governor’s Office, eight transformational initiatives were identified, defined and scoped to develop the strategic plan for 2013. These initiatives are expected to have a significant impact on the state as a whole - ensuring the business continuity and security of statewide assets, while providing citizens with the ability to access state services anywhere, any time.
Below, we highlight each of the initiatives which encompass the strategic plan for 2013, and detail how these will help the state moving forward:
1.     Implement a Continuous Improvement Culture - As part of the Governor’s commitment to reform state government, the Government Transformation Office (GTO) was established within the Department of Administration to implement a statewide continuous improvement program focused on education, process improvement projects, and capital impact.
 
Moving forward, Arizona will coordinate with the GTO to adopt improved and efficient policies and procedures. This coordinated effort will result in automating policies and procedures that are free of waste and inefficiency.  With an emphasis on service excellence and customer centricity, Centers of Excellence will be established throughout the state, which will offer recognition and reinforcement to best practices, while providing an opportunity for continued shared learning, as well as a continuous improvement culture.
 
2.     Accelerate Statewide Enterprise Architecture Adoptions and Asset Management - Over the past year, Arizona has made significant progress on the adoption of a statewide Enterprise Architecture (EA) strategy and framework. An EA advisory committee was established, a charter was developed and ratified, and an EA framework was selected. Accelerating this planning methodology throughout the state will result in “a more agile, efficient organization with more effective decision-making capabilities.”
 
As part of the EA expansion, Arizona will start with an assessment of technology contracts, infrastructure and applications. It will also begin to define and adopt a statewide Data Governance Model to improve the quality and accessibility of information. Together, these
capabilities will accelerate the business decision-making process, streamline the planning and procurement of statewide assets, and reduce the overall cost of doing business.
 
3.     Implement A New Statewide Enterprise Resource Planning (ERP) Solution - In January 2012, Governor Brewer addressed her plan for operational reform. The state’s accounting system which is a central operational system for the state’s employees, customers, and vendors is an outdated system with antiquated software and no external support. When the system fails, the consequences will span beyond the state and will ultimately impact our schools, businesses, and community. Therefore, Arizona plans to implement a statewide ERP system that will replace the Arizona Financial Information System (AFIS) and a number of other central and agency-specific administrative systems. It will also provide new administrative system functionality that will benefit the entire state. The benefits from replacing this outdated system will be more efficient and effective business processes, better informed and faster decision making, and improved business continuity.
 
4.     Expand E-government and Mobility Capabilities - In order to fulfill its vision, Arizona will begin to develop a statewide web platform to provide agencies with full content management functionality, mobile compatibility, and user identity management. Ultimately, this will allow agencies to deliver services faster, more consistently and securely, and to any device utilized by its citizens.
 
The state web portal (www.az.gov) is the gateway to Arizona, which contains invaluable information about how citizens work, live, play, and interact with state government. A collaborative approach with key stakeholders will be established to modernize the state web portal by developing a new design, adding new capabilities, and making it easier for citizens to access state services.
 
5.     Implement Critical Business Continuity Improvements at the State Data Center - The State Data Center currently houses technology systems that are mission critical to the continuity of business. There are more than 140 state entities that leverage the data center’s infrastructure, services, and capabilities. Ensuring these systems are operational and secure is absolutely critical to the functions of the state. Arizona will begin initiatives to upgrade critical aspects of the facility itself, ensure redundancy and continuity of critical systems, and increase capacity to support the growing number of agency customers.
 
In addition to upgrading the current environment, Arizona will also facilitate the foundation of a cloud-computing environment by beginning to build a comprehensive virtualization infrastructure. By providing capabilities such as self-provisioning, service monitoring, and capacity management, the state will begin to provide state agencies with a cost-effective model for moving to “the cloud.” This will also allow for an improved way to plan and manage the cost of IT. Moving IT costs from a capital expenditure (CAPEX) to an operational expenditure (OPEX) model will result in a consistent sustainable model that will improve IT cost planning.
 
6.     Implement a New Statewide Infrastructure & Communications Network -The AZNet program was established several years ago to ensure Arizona has a cost effective, efficient and consolidated shared telecommunications infrastructure to meet the needs of government agencies, their employees and the public. The next generation of the program is in progress to refresh the current infrastructure. This refresh will be an expansion of the central ring, which will extend out network capabilities to agencies that are currently unable to receive services on the state network. Ultimately, this program will provide improved business continuity, reduced costs, and improved connectivity.
 
Additionally, the Digital Arizona program is playing an active strategic role in changing the definition of infrastructure and addressing middle-mile issues throughout the state of Arizona. The impact of this program is far reaching and will benefit education, economic development, public safety, and healthcare.
 
7.     Enhance Statewide Security and Privacy Capabilities and Training - Protecting citizen data, as well as the privacy of state employees, are of the highest priority for state agencies. Due to the sensitivity of government data, the state’s environment of diverse technologies and data sources requires adoption of robust and effective operational security and privacy programs.
 
As part of this initiative, Arizona will strengthen cyber security and privacy operations by supporting essential cyber-security technologies and continuing the implementation of a single-sign-on solution for all state employees. In addition, Arizona will optimize incident reporting and deploy an enterprise log aggregation solution for real-time threat detection and notification. Lastly, the state will strengthen cyber-security awareness by providing state employees with training on security and privacy policies, standards, and procedures that are essential to preventing security and privacy incidents.
 
8.     Streamline Project Oversight, Improve Transparency and Strengthen Project Management - To truly transform state government, it’s critical that Arizona clearly defines its project deliverables and executes with precision. This requires a level of maturity in several areas including program and project management, as well as oversight. In addition, Arizona must improve efficiency, increase transparency and escalate accountability in the state’s project oversight process.
 
Leveraging the GTO and lean principles, Arizona plans to simplify the Project Investment Justification (PIJ) document and streamline the process from end to end. Through automation, Arizona will provide agencies with the ability to self-report and provide more accurate, current, historical, and aggregate reporting capabilities.
Our Take:
Overall, Arizona’s Statewide Strategic IT Plan outlines the various steps and investments the state is planning to make for fiscal 2013. As part of this IT transformation, Deltek expects opportunities in the areas of IT refresh, systems integration, communications, cybersecurity and IT services to arise as a result of these strategic initiatives.
Looking ahead, interested contractor’s should use Arizona’s past strategic IT projects to create business development justifications for IT solutions that will allow the state to accomplish its goals of creating greater efficiencies, while providing an innovative, sustainable government.

 

On the Precipice: Big Data Will Change Everything

As we wrap up our soon-to-be published report on Big Data, I can’t help but think about how profoundly technology will change our world in the years ahead.  Big Data will drive great changes, but what kind will depend on what we do with it. No agency can afford to do Big Data just for the sake of organizing their data. The cost of capturing, managing, processing, storing, and analyzing data is just too high to not have a sufficient payoff in terms of the value that the data produces.

 
It has to yield real, actionable results that create substantial value to be worth doing. For example:
 
· Finding a cure for cancer
· Discovering how best to manage diabetes to dramatically improve health and lower costs
· Finding energy sources in our galaxy
· Finding ways to avoiding loss of life from a natural disaster
· Identifying and capturing terrorist before they strikes, and
· Helping make American industries more competitive in world markets and creating jobs.
The value of big data is in the knowledge, wisdom, quality of decisions it enables, and the impact of actions that can be taken as a result of harnessing the power of data. Information is power in that it produces wisdom for good governance.
But the power that Big Data will create must be contemplated within an important cultural and ethical context. There is no doubt that Big Data analytics will and has already opened up a Pandora’s box of ethical questions about the role of government. The recent public concerns about domestic use of drones and potential for infringement on the privacy, liberties, and constitutional rights of individual citizens, is an example. Michael Stonebraker, an MIT electrical engineering and computer science professor specializing in database research, also sees the dark side. "Privacy is going to be a huge issue [with big data] and it's largely going to be a political issue,” he said in an InformationWeek article entitled “Why Big Is Bad When It Comes To Data” (July 19, 2012).
President Eisenhower foresaw this day and, in his farewell address to the nation on January 17, 1961, he expressed concern that our national resources of human innovation and science and technology, if left to market forces concerned only with maximizing profit with no regard for ethical, just, and righteous uses and the impact on generations to come, would cause the deterioration of the very things that have made this nation great. It serves us well to remember what he said:
“In…the technological revolution during recent decades,….research has become central, it also becomes more formalized, complex, and costly. A steadily increasing share is conducted for, by, or at the direction of, the Federal government.
Today, the solitary inventor, tinkering in his shop, has been overshadowed by task forces of scientists in laboratories and testing fields. In the same fashion, the free university, historically the fountainhead of free ideas and scientific discovery, has experienced a revolution in the conduct of research. Partly because of the huge costs involved, a government contract becomes virtually a substitute for intellectual curiosity. For every old blackboard there are now hundreds of new electronic computers.
The prospect of domination of the nation's scholars by Federal employment, project allocations, and the power of money is ever present – and is gravely to be regarded.
Yet, in holding scientific research and discovery in respect, as we should, we must also be alert to the equal and opposite danger that public policy could itself become the captive of a scientific-technological elite. It is the task of statesmanship to mold, to balance, and to integrate these and other forces, new and old, within the principles of our democratic system – ever aiming toward the supreme goals of our free society.”
Recommendation: As vendors pursue federal big data business they stand on the precipice of a whole new world. No one can afford for them to get lost in the data and not be mindful of their responsibilities in shaping the future for upcoming generations. Vendors would be well-served, and will serve the federal government’s interests and that of the people it represents, by reading Eisenhower’s speech in full and keeping always in mind the things they were challenged and charged with in their college Business Ethics class.

 

 

 

Hawaii Details 12-Year IT Roadmap To Streamline Business Processes While Improving Efficiency

Earlier this month, Hawaii unveiled a plan to overhaul the state’s use of technology to streamline business processes to improve the delivery of government programs and services.
As part of this, the newly-created Office of Information Management and Technology developed a 12-year roadmap which outlines the necessary steps that will drive the decade-long business and technology transformation. The Transformation Plan was developed in consultation with state agencies and after a thorough review of national best practices and lessons learned from other states. The effort is one of the key initiatives under Governor Neil Abercrombie’s New Day Plan, which calls for a transformation focused on jobs and investments in people to “ensure long-term economic prosperity and resilience.”
“A solid foundation must be built that will enable the state to continuously adapt in order to provide services, now and in the future,” said Hawaii CIO Sanjeev “Sonny” Bhagowalia. “This 12-year plan, which includes two years of planning and 10 years of implementation in multiple phases, will revolutionize the way information is managed to improve how programs and services are delivered to the public.”
As reported, Governor Abercrombie appointed Bhagowalia as its first chief information officer in 2011, after recognizing that a large-scale effort was needed. Hawaii said the state has “not significantly invested in technology for more than 30 years,” while noting that “transforming the state’s $11 billion business enterprise with 220 business functions and services across 35 distinct lines of business is an enormous endeavor.”
The Transformation Plan will morph the current paper-based and inefficient business environment into a future environment that is more cost-efficient, digital, and mobile-accessible. It will also consolidate the state’s 743 fragmented legacy systems into fewer, but, integrated, enterprise-wide solutions that facilitate improved information sharing.
Currently, Hawaii spends about 1.4% of its annual budget on technology, while most states invest around 2% to 3%. Industry best practices suggest spending between 3% and 5% of the annual budget on technology to realize the greatest benefits.
  1. Streamlining and improving current business processes and applications to directly benefit the public.
  2. Leveraging the state’s investment in shared support services and technology infrastructure.
  3. Establishing a strong organization-wide management and oversight framework, including policies, processes, performance measures, program management and organizational change management.
As part of the transformation, Hawaii has identified 11 top strategic technology priorities, which include:
  1. Enterprise Resource Planning (ERP) - Hawaii is moving forward with implementation of an enterprise-wide ERP system that will replace the large majority of the current central systems within the Enterprise Support Services band.
  2. Tax Modernization - This involves a strategic initiative to explore ways to streamline and modernize tax processing away from the current Integrated Tax Information Management System (ITIMS). It will expand the overall use of electronic tax filing, electronic payment, improved analytics, and improved case management processing to streamline and decrease cycle times for the citizens of the state.
  3. Health IT - Envisioning a more effective, efficient, patient-focused healthcare system, Hawaii’s Transformation Plan includes a four-point strategy of innovations for Delivery System Improvements, Payment Reforms, Health IT and Healthcare Purchasing. Hawaii is seeking systemic improvements in public health through measuring health status, performing assessments, and the tracking of preventions, promotion, and outcomes. The State will look to use Electronic Health Records and a secure exchange of information to improve care coordination, reduce duplication and waste, empower patient engagement in their health, and enable public health analytics to shape policy decisions that will improve the overall health system.
  4. OneNet/Enterprise Services Network - A single network, OneNet, will look to fulfill the network needs of all state departments and employees and citizens with guaranteed performance levels.
  5. Adaptive Computing Environment (ACE) - Establishes a consistent configuration for computing devices across the State using pre-approved vendors. State employees can order standard systems that are engineered to operate most efficiently in the OneNet environment. Choices are provided based on job classification for mobile/tablet solutions, laptop/desktop, or a strictly virtual environment for certain work. These systems require fewer support resources than non-standard configurations, enhance overall support effectiveness, and reduce total cost of ownership.
  6. Shared Services Center - For the future State vision, the goal will be to have five fully meshed functional shared services centers (SSC) distributed across the islands to provide high availability, redundancy, fault tolerance, data backup and replication, disaster recovery, and always-on services to Hawaii. Connections between shared services centers will be provided with dedicated high-speed fiber optic lines with service providers and State wireless connections acting as redundant and backup links respectively.
  7. Information Assurance & Privacy - Hawaii has a fully integrated Security Operations Center (SOC) and Computer Security Incident Response Centerv (CSIRC) to: provide uninterrupted security services while improving security incident response times; reduce security threats to the State; and enable quicker, well-coordinated notification to all State Departments regarding security threats or issues.
  8. Mobile ComputingHawaii is aiming to establish a standard mobile applications solution pattern and approach with standard methods, skill development, contractor resources, and tools/technologies in conjunction with the adoption of preferred smartphones and tablets. Since mobile application development has a very small footprint in the State at this time, this initiative will need to analyze, pilot, and invest/implement in a standard approach, capabilities, and tools for developing mobile applications.
  9. E-Mail, Collaboration and Geospatial This effort is looking to provide several integrated services in a single environment, including integrated multi-media online communications services; collaboration and conferencing services, and multimedia content and information services.
  10. Open GovernmentSeeks to establish a State of Hawaii data.gov internal and public-facing website to facilitate the sharing of master data sets.
  11. Hawaii Broadband - Hawaii currently has many broadband projects underway as part of the Hawaii Broadband Initiative (HBI) with departmental participation that highlights the importance of the program. An assessment of the current program illuminates the fact that there must be strong unification of these disparate efforts within an established, disciplined program management framework with continual progress reports.
Our Take: Overall, we applaud the actions taken by the new CIO to outline how the State of Hawaii can streamline its operations while improving efficiencies through the use of technology.  With this in mind, Deltek expects opportunities in the areas of IT refresh, systems integration, portal development, broadband, and IT services to arise as a result of these significant IT efforts.
In terms of contracts, Hawaii currently has over 154 active GovWin tracked opportunities. The following is a breakdown of Hawaii’s top 5 opportunities (in terms of value) across all market verticals:
  1. Pharmacy Benefit Management Services and Fiscal Agent Services In Support of Pharmacy Claims Processing; Value: >$30 million; Primary Requirement: IT Professional Services; Award Date: February 2013.
  2. Statewide Telecommunications Equipment; Value: >$30 million; Primary Requirement: LAN/WAN Equipment; Award Date: January 2014.
  3. Hawaii Broadband Initiative; Value: >$30 million; Primary Requirement: Fiber Optic Materials & Components; Award Date: June 2013.
  4. Health Insurance Exchange Services; Value: <$30 million; Primary Requirement: Information Technology; Award Date: November 2012.
  5. Third Party Administrator (TPA); Value: <$30 million; Primary Requirement: Information Technology; Award Date: July 2013.

 

Take-Aways from TTC's Military Cyber Security Conference

Recently, I had the opportunity to attend a multi-day conference in the Washington, DC area on the topic of Military Cyber Security hosted by the Technology Training Corporation. The topics that were covered ranged from the nature and degree of the threat to what military and other entities are doing to address the threat currently and what is needed going forward. Throughout the conference one thing became clear – while much has been done already . . . there is much more that needs doing and time is not on our side.
As you might expect, the conference agenda included presenters from Department of Defense (DoD), the service branches, Joint Forces Command, and others, but also presenting were representatives from the Department of Homeland Security and the Intelligence Community – including the Central Intelligence Agency and National Security Administration. Finally, the roster was rounded out with some White House advisory committee members and cyber-focused think tanks, education/awareness associations and vendors. Given the breadth and pace of the agenda kudos go out to Marcus Min and the TTC staff for conducting a very well-organized event.
Some Take-Aways
While listening to and talking with the presenters and other attendees, several themes emerged.   A few of the key topics and take-aways include:
  • Changing Perceptions of Security – The creativity, persistence and resourcefulness of those attacking the cyber infrastructure effectively means that no defenses are full-proof, or ever will be. Your infrastructure will be penetrated at some point and striving to prevent that completely is a losing battle. Agencies need to adopt a risk management perspective to be ready, respond, and recover effectively from attack. Agencies also need to embed security at multiple levels of their organizations and infrastructures, including at the data level.
     
  • Cyber Landscape is Changing – The explosion of social media, mobile technologies, and adoption of cloud computing has fundamentally changed the threat landscape. The rate of technology change has outpaced our security policy and approaches and that is the new status quo. These technologies, as well as sensor proliferation, will continue to explode the quantity of data available for attack and exploitation.
     
  • Offensive Capabilities – Here the theme of “a good offense is your best defense” rings true. Taking some of the tools and tradecraft (e.g. penetration testing) that have their origin in cyber defense and turning them in an outward direction toward our adversaries can be an effective approach. There are several parallels here with strong deterrence through strong offensive capabilities. Some of the challenges include maturing the military rules of engagement (ROEs) and addressing the policies and legalities on what private infrastructure owners can do to self-protect.
     
  • Military Cyber Workforce Development – There is much to be done to effectively train and equip military and civilian personnel for cyber defense, and warfare. The tradecraft has developed organically from various directions resulting in a very fragmented and narrowly-defined concept of cyber warrior based on each service branch’s individual needs and perspective. A more uniform and collaborative definition of the necessary skills and experience is needed to effectively build the workforce of the future.
     
  • Presidential Executive Order (EO) – While there has been quite a bit of buzz in the federal trade press about the likelihood and content of an EO the general perspective among attendees and speakers was that any such release would not likely come before the November presidential election to avoid the appearance of being blatantly political. Some were doubtful it would be issued at all, given the opinion expressed by some in press accounts that what they’ve seen from the White House lacks real teeth. 
     
  • Cyber Legislation – The flurry of cyber security bills that were introduced in this Congress – some passing the House and dying in the Senate and some introduced in the Senate but not gaining enough support to move forward – are basically dead, but some of the ideas may be revived later. It is possible, although it seems unlikely, that a bill could get picked up in the lame duck session. 
       
  • Effective Cyber Policy – Numerous presenters cautioned against any legislation, policy or EO that would take a predominantly regulatory approach to cyber and critical infrastructure protection. One of the arguments is that the rapidly changing pace of technology and the constantly morphing nature of the threat mean that any regulations instituted by Congress or the White House would be outdated even before enactment and then tie the hands of agencies and companies to effectively respond.
Since information technology permeates almost every area of our personal and shared lives it seems less like hyperbole to say that cyber security has shaped up to be one of the defining issues of our time. Its prominence in the public mindset will only increase with each incident reported in the news. Those charged with providing for the common defense see the threat and are striving to meet the challenge.

 

M&A Activity Dips In 3Q: Deals In Cloud Computing And Cyber Lead Transactions

Mergers and acquisitions activity in the defense and government services sector continued to move along in the latest third quarter, and is expected to remain robust for the remainder of the year as larger contractors continue to seek out smaller firms operating in hot sectors like cloud computing and cybersecurity to help offset expected federal budget cuts.
Among the contractors we track, there were 40 deals announced during the latest third quarter, off slightly from 43 deals announced in the second quarter, and 47 deals in last year’s third quarter.
M&A activity in the third quarter was driven by five transactions which had valuations of over $1 billion, including Dell’s acquisition of IT management software maker Quest Software for $2.4 billion, and Chicago Bridge & Iron Co.’s purchase of AEC firm Shaw Group Inc. for roughly $3 billion.
Other significant purchases in the third quarter included VMWare’s buyout of software-defined networking firm Nicira for $1.26 billion, and IBM’s purchase of HR management software provider Kenexa Inc. for $1.3 billion. Also in the latest quarter, private equity firm Thoma Bravo acquired enterprise software firm Deltek Inc. for $1.1 billion.
FIA Perspective:
Smaller deals in federal growth markets drive M&A activity. During the latest third quarter, there were several M&A transactions announced in the cloud computing and cybersecurity markets, and we expect these trends to continue going forward. M&A activity in the cloud sector was very strong in the latest third quarter, continuing its momentum from earlier in the year. 
In one of the larger deals announced in the cloud market (besides IBM/Kenexa above), VMWare agreed to acquire DynamicOps, a Burlington, Mass.-based cloud computing startup that was spun out of banking giant Credit Suisse’s IT department, for between $100 and $150 million. DynamicOps is a leader in the emerging market for cloud automation solutions.
Cisco also continued its foray into the cloud in the latest third quarter, acquiring Virtuata to help secure virtual machine data in multi-tenant data centers. Virtuata helps to isolate each virtual machine from others in the same virtualized data center or cloud environment, and will allow Cisco to address security concerns among enterprises and service providers.
Other notable deals in the cloud sector included Rackspace’s purchase of e-mail application integrator Mailgun, and Citrix’s acquisition of Beetil, which provides cloud-based service desk technology. In addition, Lenovo agreed to buyout Stoneware, which makes cloud products used in the education and government sectors, for an undisclosed amount.
Overall, top-tier IT companies enhancing their presence in the cloud computing space should come as no surprise; the cloud market is slated to be one of the most attractive growth markets for IT firms over the next several years. According to Deltek’s Federal Cloud Computing Services Outlook, 2012-2017 report, the demand for vendor-furnished cloud computing services by the U.S. government will increase from $734 million in FY2012 to $3.2 billion in FY2017, representing at a CAGR of 34%.
For the remainder of the year, we expect top-tier IT firms to continue their expansion into the cloud market, targeting smaller firms providing unique or distinctive solutions to enhance their overall market share, while allowing them to compete for future opportunities.
On the cybersecurity front, there were five deals announced in the latest third quarter which involved firms providing cyber solutions or products, up significantly from the number of cyber-related deals announced in the second quarter. 
Notable deals included Apple’s acquisition of AuthenTec for $356 million, and General Dynamics’ purchase of Fidelis Security Systems for an undisclosed sum. AuthenTec designs security products for mobile devices such as fingerprint sensors, while Fidelis provides cyber tools that provide real-time network visibility, analysis and control.
Earlier this month, KEYW Holdings Corp. also made two significant cyber purchases, acquiring Poole & Associates for $126 million and Sensage for $34.5 million. Poole will expand KEYW’s software engineering presence in the Intelligence Community (IC), while Sensage will allow KEYW to expand its addressable market into securing critical infrastructure. Both of these acquisitions should significantly enhance KEYW’s top-line growth moving forward.
We believe that M&A activity in the cyber arena will continue to be robust for the remainder of the year, as larger IT firms look to extend their addressable markets while recognizing the vast number of smaller firms with unique cyber-related capabilities. 
Elsewhere, there were several notable acquisitions in other markets which were previously hot sectors (health IT, geospatial and wireless). In July, SAIC acquired health IT consulting firm maxIT Healthcare for $493 million, while DigitalGlobe acquired rival satellite imagery firm GeoEye for $900 million. AT&T also made a significant purchase in the latest third quarter, snapping up mobile service provider Nextwave Wireless for $600 million.
Our Take:
Looking ahead, we expect M&A activity in the defense and government services sector to continue to be strong for the remainder of the year, as federal contractors look to acquisitions in new and adjacent markets to make up for lost revenues resulting from expected future budget cuts. 

 

Contractor Survival Tactics: General Dynamics Making Acquisitions To Offset Tightening Budgets

Over the past few weeks, we have been highlighting how various vendors are dealing with today’s challenging federal market, and outlining some of the steps these contractor’s are taking to achieve success going forward.
In this edition, we would like to turn the spotlight on defense giant General Dynamics Corp., which has been among the most active participants in the M&A arena since early May, acquiring five companies to expand its list of capabilities and addressable markets.
FIA Perspective:
General Dynamics expanding capabilities in several growing markets via recent acquisition spree. Below we highlight the recent acquisitions GD has made, and detail how these purchases may help the company going forward.
  • In early May, GD acquired IPWireless Inc. for an undisclosed sum. Based in San Francisco, IPWireless provides 3G and 4G LTE wireless broadband network equipment and solutions for first-responder and military customers. The acquisition will allow GD to expand its commercial networking solutions to better serve the needs of its customers, including municipalities who are moving to broadband public safety networks such as the FirstNet nationwide interoperable broadband network.
  • In late June, General Dynamics bought Earl Industries ship repair and coatings division to enhance its ability to compete for Naval contracting opportunities. The ship repair and coatings division of Earl Industries is a prime contractor for nuclear aircraft carrier programs, and provides maintenance and repairs for other Naval ships. Financial terms for the transaction weren’t disclosed.
  • In mid-August, GD said it would acquire Fidelis Security Systems, a provider of network security tools that provide real-time network visibility, analysis and control. Based in Waltham, Mass., Fidelis' solutions help customers stop advanced threats and prevent data breaches by providing visibility into the complex layers of a network, exposing malicious content in real-time. This acquisition will allow GD to expand its capabilities in the growing cybersecurity market, with a particular focus on incident response and situational awareness. Earlier this year, GD opened its Cyber Intelligence and Solutions Center located in Annapolis Junction, which houses experts working on cyber threat detection and mitigation solutions.
  • In late August, General Dynamics acquired the defense operations of Gayston Corp., which supplies precision metal components used in several munitions programs. Gayston's defense unit makes rocket motor tubes for the U.S. Army's Hydra-70 air-to-ground rocket program. It also provides liners and cartridges for 40mm ammunition rounds and components for 60-120mm mortar rounds, among other things.
  • Earlier this month, GD also acquired virtualization security software start-up Open Kernel Labs Inc. for an undisclosed amount. OK Labs provides virtualization software for securing wireless communications in the corporate and government sector. In addition, Open Labs creates apps and content for mobile devices and in-vehicle 'infotainment' systems. This acquisition will expand GD’s capabilities as a provider of secure mobile devices for public safety, civilian, military and commercial customers.
In 2011, General Dynamics spent $1.6 billion on six acquisitions, compared with three purchases in 2010 for $233 million.
Our Take:
Overall, we believe that General Dynamics will continue to be aggressive in making moves to remain competitive, while expanding its capabilities in growing markets such as cybersecurity and wireless.  
Over the next few years, companies which will succeed in this challenging environment will need to be flexible and make strategic adjustments where needed. We believe General Dynamics is taking these necessary steps, and that the company’s M&A strategy will expand its addressable markets and list of customers moving forward, while enhancing its ability to pursue future opportunities in growing markets.
At the end of last quarter, GD had about $2.54 billion in cash and cash equivalents in its war chest to put towards future acquisitions.

 

Contractor Survival Tactics: KEYW Continues To Make Acquisitions, Expands Into Commercial Market

In today’s challenging federal market, contractors of all sizes are evaluating their current strategies to achieve success over the next several years, while bracing for potential budget cuts that could significantly impact the way they do business moving forward.
At FIA, we are always watching the federal marketplace, and I personally have an interest in what’s going on in the mergers and acquisitions (M&A) arena surrounding cybersecurity, a market which is rapidly evolving and always seems to be in the news.
FIA Perspective:
KEYW makes two key acquisitions, which should significantly enhance revenues moving forward. Last week, KEYW said it planned to acquire software maker Poole & Associates Inc. for $126 million in an effort to boost its ability to win more work within the intelligence community.Based in Annapolis Junction, Md., Poole offers a broad range of high-end technical capabilities including systems and software engineering, program management support, and technical training.
For 2012, Poole is expected to generate about $60 million in total revenue, which should significantly enhance KEYW’s projected top-line growth. Poole is also expected to generate about $90 million in revenue for 2013, and had a total backlog of around $225 million at the end of the latest quarter.
In terms of contracts, Poole was recently awarded a five-year $150 million prime contract to provide systems engineering and program management support to an intelligence customer. Looking ahead, KEYW CEO Leonard Moodispaw said the acquisition will expand KEYW's footprint with one of its most important customers, while adding several prime contract vehicles that have significant growth potential with a key customer.
On Thursday (9/13), KEYW also announced that it’s purchasing Sensage Inc., a provider of advanced Security Information and Event Management (SIEM) and event data warehousing software solutions, for $34.5 million. In addition to providing KEYW an expanded commercial market opportunity, this acquisition strategically supports Project G, KEYW’s new cyber awareness and response platform geared towards critical infrastructure.
KEYW expanding its footprint into commercial and adjacent markets. In addition to acquisitions, KEYW has several new initiatives on the horizon in order to expand its addressable markets. KEYW recently said it continues to make strides on its “horizontal path” effort (Project G), which will target security for critical infrastructure. The company noted that Project G includes a national-security derived cyber-defense solution for critical infrastructure, and said the Sensage acquisition will be a key component of a new generation of cyber awareness products and services that KEYW is preparing for commercial launch in early 2013.
Elsewhere, KEYW has also invested (via its Flight Landata acquisition) in building an unclassified geospatial data system that is based on its knowledge of the classified version of a similar capability. This system will provide users in the first responder and national guard communities’ access to intelligence community (IC) quality data on devices, while expanding the company’s footprint beyond cybersecurity. In addition, KEYW said that it’s also pursuing opportunities in cloud computing, mobile device applications, classified and unclassified training programs, and synthetic aperture radar, which should all expand KEYW’s capabilities moving forward.
In the latest second quarter, KEYW saw its revenues jump 25% to $56.2 million, while noting that it’s “continuing to invest in key R&D initiatives, including Project G.” Previously, KEYW said that its “pipeline of new opportunities looks very promising in terms of new proposal activity, growth in existing programs, and opportunistic acquisitions."
Our Take:
Overall, we believe that KEYW will continue to be aggressive in making moves to remain competitive in the ultra-intense cyber market, especially in the wake of proposed defense budget cuts and increased competition from top-tier rivals.
With the cyber market being targeted as one of the few areas slated for growth over the next several years, numerous contractors are currently looking to invest in cybersecurity as an inorganic means of driving revenue growth, which should further fuel competition for cyber-related opportunities, acquisitions and market share in the near-term.
By continuing its aggressive M&A strategy and expanding into new and adjacent markets (and beyond the intelligence community), we believe KEYW is taking the necessary steps to remain competitive and carve out a niche in today’s evolving cyber market, which should ultimately payoff for the company and allow it to achieve success going forward. 

 

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