The Pennsylvania Department of Public Welfare (DPW) released a request for proposals (RFP) on June 22, 2010 for Information Technology (IT) Support and Services for DPW. A pre-proposal conference will be held on July 12, 2010. Questions are due by July 16, 2010. Proposals are due by August 23, 2010.
Background: DPW has wide-ranging responsibilities, including eligibility determination, child welfare, child support enforcement, and benefits delivery. The department's function in recent years has shifted towards client management where technology plays a crucial role in adhering to ever-changing business requirements and policies. In order to provide more comprehensive, holistic support services, the department is moving away from siloed systems to a more integrated platform.
Requirements: The department is requesting services for seven separate lots divided into three service types: IT consulting services (lots 1-5), systems architecture services (lot 6), and technical support services (lot 7). Vendors may propose on multiple lots, but no vendor will be awarded both the IT consulting services and technical support services lots. The seven lots are as follows:
- Lot 1 - Eligibility Systems IT Consulting Services
- Lot 2 - Provider Management IT Consulting Services
- Lot 3 - Case Management IT Consulting Services
- Lot 4 - Child Welfare IT Consulting Services
- Lot 5 - Child Support Enforcement IT Consulting Services
- Lot 6 - Systems Architecture Services
- Lot 7 - Technical Support Services
For further details on the IT Support and Services project, please see GovWin Opportunity #54988.
The procurement model, whereby the state will award the lots separately or in some combination, will enable the state to select a best-of-breed cohort of vendors to assist with the varied services requested. The strategy provides an opportunity for smaller players to get a piece of the pie. This also promotes teaming and networking to develop valuable partnerships that could span into future collaborations.