The most common terms appearing in justice/public safety and homeland security solicitations during November were camera/surveillance, fire alarm and radio. The below word cloud provides a visual interpretation of key-term frequency.
- Number of public safety bids: 1,383
- Top three states (by number of solicitations released): California (130), Pennsylvania (118) and Texas (81)
- Keywords: camera/surveillance, fire alarm and radio
Frequency of terms
- Surveillance: 32 (seven state; 25 local)
- Radio: 15 (four state; 11 local)
- 911: 6 (three state; three local)
Number of opportunities by location
- State: 573
- County: 387
- City: 305
- University: 22
- Other: 96
- Public safety software suites continued to trend in November with several localities releasing solicitations for these technology systems, including Forsyth County, Ga., and College Station, Texas
- A lack of funding continues to hamper projects across agencies and technological requirements. Unfortunately, many localities do not believe the situation will improve much in the next year
- Radio projects continue to move forward in many locations with solicitations planned for release in 2014. The majority of these projects will be P25-compliant
- The California Department of Technology released a draft RFP on November 1 for P25 Radio Infrastructure/Subscriber Equipment. A finalized RFP has since been released
- Iowa’s Department of Administrative Services released a solicitation for Statewide 700 MHz P25 LMR Network Infrastructure and Subscriber Units
- An RFP was released by the New Mexico Department of Information Technology for Enhanced 911 (E911), Next Generation 911 Emergency (NG911) System(s) and Related Products
November saw a sharp rise in the number of solicitations released compared to October. In total, 306 more justice and public safety solicitations were released. Despite the holiday, many of these solicitations were released toward the end of the month; however, many of them also have longer-than-usual timeframes for response, with many proposals not due until well into January. This trend occurred across all JPS procurements, particularly for radio-based technologies.
Many localities and states that were among the first wave to upgrade their radio systems when the narrowbanding requirement was released nearly 10 years ago are now in need of system and equipment upgrades. This has led to solicitations being released for system and equipment upgrades – a trend that is likely to continue in 2014.
November also saw an increase in solicitations for systems used by correctional facilities. This is indicative of a larger trend that shows corrections departments increasing their reliance on technology and moving forward with technology projects such as electronic monitoring, inmate phone systems and larger jail/case management systems.
Vendors should keep in mind that, in many cases, it is no longer sufficient to simply fulfill police departments’ technological needs. It is also essential to provide fully integrated solutions capable of tracking the full chain of custody from arrest through sentencing and incarceration. Vendors who are not in a position to provide fully-integrated solutions should begin building teaming relationships with other vendors to ensure their proposals are as strong as possible.
November brought continued scrutiny on the federal health insurance exchange implemented by CGI. The rollout of the online portals has been rather rocky for many states that gave facilitation to the feds. During the first month’s launch, only 106,000 Americans were able to successfully enroll in health insurance plans utilizing the federal exchange. This awfully low number is forcing the Obama administration to lower its original goal of 800,000 enrollees in the first two months.
The Department of Health and Human Services (HHS) along with CGI and other IT vendors used November to make extensive fixes to the system in hopes of a more streamlined, less frustrating experience for users by December 1. So far, enrollment has been notably better than October, and more changes to the portal will undoubtedly be made in the months to come.
In November, the health and human services team saw the release of more than 1,000 solicitations with either health care or social services as a primary vertical. The word cloud below represents the frequency of terms in those solicitations.
As you can see below, California, Texas, New York and Pennsylvania are among the states with the highest number of health and human services-related solicitations, while Wyoming, Indiana, and Arkansas had little to none.
Kentucky canceled its request for proposals (RFP) to procure a Medicaid enterprise management system (MEMS) and fiscal agent, but plans to re-release the RFP in the future. The current contract with HP Enterprises is set to expire in November 2014.
Vermont awarded a contract for its Women, Infants, and Children (WIC) management information system (MIS), electronic benefit transfer (EBT) project to Ciber, Inc. The contract is valued at $2.5 million.
Connecticut awarded 21st Century Technologies Inc. for fraud detection and prevention services. The contract has a 26-month base and is set to expire in November 2016.
California released a request for information (RFI) for health care price transparency services. The state will be utilizing funding under the “Grants to States to Support Health Insurance Rate Review and Increase Transparency in Health Care Pricing, Cycle III” to secure services that will collect and analyze health care cost and quality information.
Colorado released an RFI for recovery audit contractor medical services. RFI responses are due on December 6, 2013. The selected contractor will analyze and review Medicaid and Colorado Child Health Plan Plus (CHP+) claims, and provide post-payment review services to help identify fraud, waste and abuse.
Despite the holidays, November and December are typically filled with a significant amount of activity in the state and local government contracting arena. Most states’ top priority is to get their health insurance marketplaces running successfully, especially since the final day of open enrollment (March 31, 2014) is not too far away. This will certainly be the case for the feds as well.
In the coming months, vendors can expect to see more requests for information and services relating to not only fixes or enhancements to insurance exchange systems, but also for upgrading or implementing existing health-related IT systems that must interface with state-based or federal portals. For that, contractors should continue to pay attention to enrollment numbers across the states, in addition to issues arising with the exchange launch. Showcasing desirable solutions for states to adopt will be critical in securing business.
Deltek's Health Care and Social Services Team will be releasing a report in January to provide an update on statewide implementation efforts for exchanges. In the meantime, be sure to check out Deltek’s Health Insurance Exchange Vertical Profile Application to learn more about the ACA's initiative. Not a Deltek subscriber? Click here to learn more about Deltek's GovWin IQ service and gain access to a free trial.
Anyone involved with the health care industry, or even mildly interested in it, knows what occurred in October: The launch, and arguable failure, of healthcare.gov. Though the federal exchange website has been on the front of everyone’s mind, the states saw a range of implementations with individual health insurance exchanges (HIXs). Some launched with success, others with small glitches, and others are still struggling to get a system up and running for citizens. Deltek blogged about the luck CGI had in state HIXs in late October. While the federal government states that the healthcare.gov website should be fixed by the end of November, it will take time to see if the technological failures of the exchange launch will overshadow possible success in the reduction of millions of people in the United States living without health insurance.
On the procurement side, October saw more than 700 solicitations released across the United States. The word cloud below represents the frequency of terms in those solicitations.
As one can see from the below map, New York, California, and Texas (respectively) saw the largest number of health and human services-related solicitations, while Wyoming had no related activity in October.
· The North Dakota Department of Human Services released a request for proposals (RFP) for a Medicaid call center on October 23, 2013. This will help cover the 20,000 individuals that will now be eligibile for the Medicaid program.
· The Nebraska Department of Health and Human Services released an RFP for the transfer of the Mountain Plains State Consortium (MPSC) Women, Infants, and Children (WIC) management information system (MIS). Proposals are due in December.
· The Alabama Medicaid Agency was busy in October, releasing RFPs for both an advanced fraud detection and case management system, and its fiscal agent service RFP for its Medicaid enterprise solution.
While the Obamacare launch will surely continue to dominate headlines until the website is fixed, the actual success of reducing the number of uninsured Americans lies in both state and federal exchange data. Many states have reported large traffic volume on exchange websites, with several user accounts created and insurance plans purchased. Time will also be needed to tell if more insured Americans will lead to decreased health care costs. Look for an upcoming report by Deltek on all-payer claims databases (APCDs) and an update to our health insurance exchange (HIX) report.
Not a Deltek subscriber? Click here to learn more about Deltek's GovWin IQ service and gain access to a free trial.
The most common terms appearing in justice/public safety and homeland security solicitations during October were fire alarm, camera/surveillance and radio. The below word cloud provides a visual interpretation of key-term frequency.
- Number of public safety bids: 1,077
- Top three states (by number of solicitations released): California (118), Virginia (79) and Texas (63)
- Keywords: fire alarm, camera/surveillance and radio
Frequency of terms:
- Surveillance: 31 (five state; 26 local)
- Radio: 12 (three state; nine local)
- 911 : 4 (one state; three local)
The below graph provides information on the break-down of the entities purchasing justice and public safety technologies.
- October was a slow month compared to the fervor of September, with far fewer projects released for state and local entities across all regions of the country, and the majority of RFPs released came out toward the end of the month
- Numerous projects released in September closed throughout October and are now under review to determine the most suitable vendor(s)
- Several local governments confirmed large radio and 911 projects are moving forward with solicitations planned in the near future
- Los Angeles, Calif., released a request for proposals (RFP) for a CAD-to-CAD consultant to draft an RFP for vendors to construct and implement a system for connecting four separate fire departments’ CAD systems
- Massachusetts released an RFP for next generation 911 products and services to hire a contractor to design, install, operate, monitor and maintain a turnkey NG911 system throughout the commonwealth
- Travis County, Texas, released a solicitation for an electronic monitoring system with the ability to determine a person’s specific location as well as verify their compliance with any curfew restrictions
- Maine is currently working on its court case management system project and intends to spend the next year securing funding and developing project specifications
The number of canceled opportunities sharply increased in October, though the reasons and ways in which the projects were canceled varied significantly. Numerous entities simply chose to cancel projects due to budgetary constraints or priority shifts. Lafayette, La., canceled its next generation 911 system for these reasons; while South Carolina canceled its long-planned incident-based reporting system (SCIBRS) website project, as it no longer requires these services. Further entities chose to sole source projects, such as Effingham County, Ill., which determined that only its existing vendor, Motorola, could provide a suitable replacement for its aging radio system.
The cancelation of so many projects, particularly ones that had been in the planning stages for several years, indicates that many purchasing offices are working to clean up their files and prioritize for the rest of the year. Given the large number of projects that have begun moving forward in recent months, it is not surprising that many entities found projects they are no longer interested in pursuing during this review.
- The buck stops with Sebelius, as she advised both Congress and the American public to hold her responsible.
- The secretary found the entire website experience a “miserably frustrating … debacle,” for which she apologized to the populace while advising them that no delay in enrollment is necessary as the website is fixable.
- Sebelius believes that when it is judged “by any fair measure,” the Affordable Care Act is working.
- Privacy and security concerns are legitimate and are being addressed by the fix currently underway for the website.
- HHS spent $118 million on the contracts to develop the Healthcare.gov website, with another $56 million in IT spending to support the website.
- HHS has a total obligated contract in the amount of $197 million with CGI through March 2014.
- The alignment of system implementation deadlines around a political calendar often hinders success. Since the passage of the law, the vendor community knew the deadline for exchange implementation on the state and federal level was unrealistic. Yet, absent a more plausible explanation, it seems politics dictated a steadfast deadline of October 1, 2013, for the exchanges to be operational.
- The micromanagement of the website launch by the CMS team, ostensibly unqualified for such an involved task, was a poor move with such tight deadlines. Though needing more time for an excellent product delivery, the private sector could have grudgingly met the stringent deadline with, at the very minimum, a functioning website.
- The criticism of the cost of the contracts to implement the website has gained traction only because it doesn’t work. Had the website worked on day one, those who criticize the amount paid to vendors for the build would have been neutered by the success of a signature feature of the ACA. The large amount of taxpayer dollars required to build such a complex infrastructure is understandable only if the infrastructure is a success. Absent that success, greater spending scrutiny occurs from politicians and journalists to accentuate tales of failure.
- Wisconsin released an RFP for an online WIC EBT system. Proposals are due by December 3, 2013.
- Alabama released an RFP for a state disbursement unit (SDU) for the state’s child support program. Proposals are due by November 14, 2013.
- Iowa released an RFP for the state’s Medicaid Enterprise System Services, the state’s Medicaid management information system (MMIS). Proposals are due by November 27, 2013.
The most common terms appearing in justice/public safety and homeland security solicitations during September were fire alarm, camera/surveillance and radio. The below word cloud provides a visual interpretation of key-term frequency.
- Number of public safety bids: 1,130
- Top three states (by number of solicitations released): California (136), Texas (63), New York (61)
- Keywords: fire alarm, camera/surveillance and radio
Frequency of terms:
- Surveillance: 22 (six state; 16 local)
- Radio: 14 (three state; 11 local)
- Entities have begun to focus on more all-encompassing projects in the JPS sphere, such as projects for public safety software systems including computer-aided dispatch (CAD), records management systems (RMS), jail management systems, and other technologies in a single suite
- September saw a trend of canceled opportunities, many of which entities decided could be completed in house without the need to hire a vendor or go out to bid
- Several solicitations were released for CAD/RMS projects in larger cities
- The Washington Department of Enterprise Services released a request for information on behalf of the Western States Contracting Alliance (WSCA) for public safety communications equipment. The below map indicates the states that participate in the current contract
- Vermont’s Department of Building and General Services released an RFP for a statewide automatic vehicle location system to be used by the Vermont Department of Public Safety
- The Nevada Department of Administration awarded the fire protection services project it was handling on behalf of WSCA. The contract was awarded to five vendors and will run for four years with a two-year renewal option
While September fell in line with August with regard to the number of solicitations released, many entities seem poised to release solicitations throughout the fall season. Solicitations placed on hold are beginning to move forward with release dates scheduled in the coming months. This does not necessarily mean these solicitations will actually be released in autumn; however, it shows that many localities are making an effort to push projects through before year’s end. While these efforts are often delayed due to the length of time it can take to finalize a solicitation and get it approved, it is a good sign for vendors that many projects now have tentative timelines.
The biannual WIC Technology and Program Integrity Conference wrapped up last week and among sessions on the latest WIC vendor management studies, the future of state agency models (SAMs), and the development of the National UPC (NUPC) database, was an insightful session on Oregon’s RFP development process for its WIC EBT system.
Sarah Rosenberg, operations manager for the Oregon WIC Program, emphasized the value of using a quality control vendor to assist in the WIC EBT RFP development process. MAXIMUS provided the Oregon WIC office with guidance on what was feasible and reasonable to include in the RFP and helped create a solid statement of work (SOW). In reference to the SOW, Rosenberg advised states to “get it right the first time” and said it was a huge learning experience to have MAXIMUS working side by side. State officials quickly realized they did not know or understand nearly as much as they thought.
Oregon ultimately awarded a $10 million, five-year contract to JP Morgan Chase which includes one, five-year renewal option. The session also provided an overview of FNS’ upcoming model RFP document for WIC EBT, presented by two Food and Nutrition Services (FNS) regional officers.
A general session led by the FNS Office of Policy Support highlighted the soon-to-be-released WIC Vendor Management Study and revealed the WIC program has a high level of integrity and a very low improper payment rate. The study is conducted every five years and will be available on the FNS website.
If you are looking for a comprehensive, in-depth recap of the WIC Technology and Program Integrity Conference, please stay tuned! Deltek will post one here in the very near future.
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