Free Report Summary: Social Media in State & Local Government, a New Paradigm for Engagement and Innovation, 2012
GovWin

Free Report Summary: Social Media in State & Local Government, a New Paradigm for Engagement and Innovation, 2012

Social media is one of the hottest topics in both government and the government contracting community today. Since 2008, overall social media use and state and local adoption rates have been astronomical. Social media is also presenting a new paradigm for service delivery and innovation in state and local government. These networks can be used for direct government or citizen engagement that is profoundly changing society.

Beyond the influence of direct engagement, these social media platforms and related mobile devices can aggregate crowdsourced data to influence decisions. Social media interactions lead to greater innovation, improved government accountability and broader civic engagement.

For the government contractor community, this change presents a myriad of business opportunities:

  • Working collaboratively with state and local government to build short and long-term policy and solutions; these solutions will be the foundation for future implementations
  • Creating new solutions that were previously unimagined
  • Adding value to existing vendor solutions through IT integration
  • Adding social media integration to existing state and local government IT systems, including at the enterprise level
  • Aggregating the big data of social media for government innovation
  • Creating purpose-built mobile solutions that integrate social media to improve government service delivery

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