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Labor Rate Analysis

Comparative Rate Analysis

Call Center Labor Rate Analysis (May 2007)

This Rate Analysis is based on labor rates taken from INPUT's Federal Labor Pricing Solution. Data from more than 90 contracts and more than 80 vendors has been gathered to create this analysis. The information provided here is a broad look at multiple Call Center contracts and opportunities all having numerous categories.

Description

Five common Call Center labor categories have been analyzed. They include Voice Communications Management, Call Center Management, Call Center Staff, Telephone Operators and Information Specialist.

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Details

Call Center Labor Rate Analysis

Comparative Rate Analysis

  • Pub Date: May 2007
  • Issued by: GovWin
  • Type: Comparative Rate Analysis
  • Author: Bryan Chadderton
  • Pages: 13
  • Format: Excel
  • Cost: $130.00

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