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New CIO at the Helm of the FDCCI Task Force

Shortly after becoming the CIO of the Department of Justice, Joe Klimavicz also took the helm as chair of the Federal Data Center Consolidation Initiative Task Force.  In this role, he aims to focus on the promotion and adoption of private sector best practices that are applicable to government.

Klimavicz aims to push shared services and cloud computing as proven means for consolidation and optimization in the public sector.  “Whenever possible, interagency sharing of data centers and their assets increases efficiency across the federal government,” Klimavicz stated in a recent blog post on

The task force will continue to focus on hardware and software utilization.  Sharing these assets across an agency, department or the federal government can allow the hosting organization to charge for usage, while eliminating IT duplication and creating standardization across the agency.

Klimavicz is also a supporter of cloud computing.  As former CIO at NOAA, he saw first-hand the benefits of consolidating 19 different e-mail systems onto a single cloud platform.  The move freed up floor space across NOAA data centers. 

The Task Force will also work to establish benchmarks and metrics to measure progress toward core data center optimization. 

I’m curious to see if Klimavicz will bring more visibility to data center consolidation and optimization progress.   Since becoming part of the PortfolioStat process in 2013, few statistics are available to the public regarding data center optimization progress.   Counts of core vs. non-core data centers by agency have not been published, nor have the final criteria for agencies to use to select their core data centers. 

Agencies continue to say that they are pursuing data center optimization and consolidation.  However without data to support efforts, it’s difficult for the public to assess progress or accomplishments.


Governors focusing on educational performance, corrections, and mental health

2014 finds the governors as committed as ever to their growth agendas launched over the previous two year. Continued budget surpluses open the door to state innovation and experimentation.

Each year Deltek compiles the forward-looking agenda items from each of the governors' state of the state addresses.  This year found some interesting shifts in the areas of emphasis.  States have been out of recession for more than two years now, and governors have been ambitious with their agendas.

Deltek classifies each of the governors' agenda items by vertical (as shown in Figure 1 below).  We also track the popularity of each vertical as compared to the recent trend.  For 2014, Education, Justice/Public Safety, and Social Services are the stand-out verticals.

Figure 1. 2014 Agenda Item Popularity vs. 2012-2014 Average, by Deltek Vertical

Source: Deltek

Deltek also subclassifies each agenda item below the vertical level (not shown above).  In the Education vertical, the governors were specifically interested in improved performance for Pre-K through 12 public education.  They are also keen to blend high school education into the two- and four-year higher educations systems to create a seamless pipeline of educational attainment for workforce development purposes.  Containment of higher education tuition costs is also a significant interest and a key part of performance measurement for these institutions.

Corrections continues to dominate the Justice/Public Safety vertical, where governors want to contain costs by moving non-violent offenders to community supervision.  They also want to develop better processes for reintroducing ex-cons back into society and the workforce.  This year marks the first time government have begun to look at the economic impacts of incarceration as well as the fiscal impacts.

Governor interest in Social Services increased for the first time since the recession.  With little federal direction in this area, the vertical has been adrift.  However, this year found governors interested in addressing public mental health concerns, driven in part by school shootings, veterans, and drug addiction.  Drug addiction and treatment, given recent upswings in crystal meth and heroine usage, has emerged a top level priority.

Learn more at our FREE upcoming webinar (May 8th).

More detailed information for all of the verticals covered in Deltek's recent report "State of the State, 2014." The report is available for immediate download by Deltek State & Local Industry Analysis subscribers.  It can be purchased online by those who are not subscribers.  The report comes with a spreadsheet that includes all of the governors agenda items categorized for easy sorting and reference by market strategists.


Deltek Pulse: general government services and education October review

As everyone gets back into the routine that fall brings, the uptick of procurement opportunities in October shows state and local governments are getting back to business as well. For most states and localities, budget season is around the corner, and many agencies have already submitted their budget requests, which will include funds for everything from routine IT software and services to major capital IT projects.
A total of 1,317 IT-related general government services solicitations were identified in October, and we’ve highlighted the top 10 most common procurement categories below:
  • Software  – 195 solicitations
  • Telecom/IT Maintenance & Support Services – 204 solicitations
  • LAN/WAN Equipment – 95 solicitations
  • Telecom/IT Implementation Services – 73 solicitations
  • IT Consulting Services – 49 solicitations
  • Desktop/Tablet/Laptop Computers – 40 solicitations
  • ERP/Human Resources/Financial Systems – 35 solicitations
  • BI/Analytics Solutions – 6 solicitations
  • VOIP/ACD/IVR Telecom Systems – 14 solicitations
  • Content/Document Management Systems – 13 solicitations
Here is a look at current tracked general government IT opportunities:
The New York Office of General Services released a request for information (RFI) on October 4, seeking IT task order support services. The state is looking to transform its IT equipment repair process from a decentralized, ad-hoc model, to a structured, centralized and proactive system. 
The city of Baton Rouge, La., released an RFI on October 29, seeking Internet bidding and reverse auction services. It is anticipated that information received in response to this RFI may be used to develop a future procurement.
The Texas Department of Information Resources (DIR) released a request for offers (RFO) on October 30, seeking cloud services. The cloud contracts awarded from this RFO will allow vendors to respond to statements of work (SOWs) from DIR customers (e.g. state agencies, localities, state universities, K-12 school districts) to perform services in the following categories: cloud infrastructure as a service (IaaS), cloud platform as a service (PaaS), cloud broker, and cloud assessment.
The New Jersey Office of Management and Budget is looking to replace its 30-year-old planning and budgeting system with a new budget preparation and monitoring system. The new budget system will integrate with the new comprehensive enhanced decision and information system of N.J. (EDISON), composed of ancillary and external decision-support systems throughout the state. The RFI responses for the replacement budget system were due by October 29.
Here is a look at current tracked education IT opportunities:
The North Carolina Department of Public Instruction (NC DPI) closed the bid for the N.C. Education Cloud project’s identity and access management system on October 5. NC DPI confirmed the following nine vendors submitted proposals: Deloitte & Touche, LLP; Verizon Business Network Services; IBM Corp.; Vexcel Corp.; Onwire Consulting Group, LLC; TechDemocracy, LLC; Identity Automation, LP; Tremolo Security, Inc.; and Mycroft Inc. A short list of finalists will be determined in early November 2012.
The Pennsylvania Department of Education released a procurement notice listing a need for help desk and LAN support servicesat local education agencies throughout the commonwealth. This is interesting in that only four other state agencies have put out or planned similar bids for help desk services in the past year: the Department of Labor and Industry, the Department of Environmental Protection, the Department of Conservation and Natural Resources, and the Pennsylvania State Police.
Notable awards
Bay City, Mich., approved a contract for an advanced meter infrastructure system to multiple vendors on October 1: Elster (AMI provider), ElectSolve (MDM supplier), Badger Meters (Meters) and Katama Technologies Inc (project management services). The total budget for this project is $6.7 million.
The Los Angeles Community College District, the largest community college system in the nation, confirmed a partial award to Oracle for a student information system (SIS) valued at $12 million. The LA Community College District released an intent to award notice, naming Ciber, Inc as the selected vendor to perform implementation services for the new SIS, though the contract has yet to be finalized.
The city of Columbus, Ohio, has awarded a contract for applicant tracking and testing management software to NeoGov Inc. The contract was awarded for $121,000 over four years. After releasing an RFI in January 2011, the city opted to postpone the project for a year. Ultimately, the city decided to make an award based off the submitted RFI responses.
Trends in state and local IT procurement
California recently passed a bill to move IT procurement from the Department of General Services to the California Technology Agency. California will join at least seven other states that are planning or have recently undergone IT transformations/reorganizations that have affected oversight of IT procurements: Tennessee, Oklahoma, Connecticut, Hawaii, Arizona, New York, and North Carolina.
October’s market analysis
The State & Local Education Data Systems, 2012 report by Randi Powell was released on October 4. The report focuses on how the near completion of most statewide K-12 longitudinal data systems should not be ignored by vendors looking for long- and short-term opportunities related to student-teacher performance tracking. These data systems will initiate new tracking and data sharing both vertically (federal-state-local) and horizontally (interstate, interdistrict, and intradistrict).
The State of City & County IT, 2012 report by Chris Dixon was released on October 18. In this report, Deltek, in partnership with the Public Technology Institute (PTI), conducted a survey of city and county CIOs and IT directors. The survey covered organizational and fiscal issues, IT investment priorities in the coming year, and buyer perceptions of IT vendors. The 84 cities and counties that responded to the survey represent a significant and wide-ranging market sample, and an estimated $570 million in annual IT spending.
A free report on theTop State and Local Opportunities for FY 2013,by Derek Johnson, was released on October 28. The report details the year’s premier state and local-level general government opportunities. At the top of the list, $600 million in estimated contract dollars, with an additional $10 billion award to be shared by multiple, qualified firms. Learn how your company can make an informed bid for FY 2013 dollars. Included in the report are insights on estimated contract values, key points of contact, background information on projects, and related procurement timeframes.
What’s on tap for November?
Deltek will recognize American Education Week, November 11-17, with a week-long blog series highlighting our top education IT procurement opportunities, as well as education IT market reports and analysis.
Stay connected to Deltek’s General Government Services team via Twitter @GovWin_GenGov for real-time updates on trends, analysis and opportunities in the state and local IT market.


Social media business opportunity growth in state and local government: The story in stats

Deltek recently published a report on social media use in state and local government (subscribers click here for free report download; non subscribers download for a fee). In that report, Deltek identifies several trends related to social media use in state and local government:
·         Social media and mobile application use are growing in society.
·         State and local government had significant growth in social media use from 2010 to present (Mossberger and Wu, 2012)
·         80 percent of State and local government employees see their agencies increasing social media use in the next 12-18 months (Market Connections, 2011)
Most notably, social media-related business opportunities have been increasing since 2008.

·         2012 has a robust number of social media business opportunities
·         Initially, it looks like a drop off of 28.6 percent from 2011 to 2012.
·         However, we only half way through 2012.
Since we are only half way through 2012, analyzing opportunities through the first 6 months of each year is a better comparison and illustrates a growth trend. For example, there is a 46 percent growth in opportunities in 2012, compared to the same point in 2011.

Comparing current opportunities (blue line) to January through June opportunities (orange line) demonstrates the continued growth of social media opportunities in 2012. Using the existing data to project future growth (green line) demonstrates the future projected strength of the market.

·         Through the first half of 2012, more social media opportunities than first half of 2008, 2009, 2010, or 2011.
·         2012 is projected to have the most state and local government social media opportunities than any previous year.
Analyst’s Take
·         Social media related business opportunities are projected to continue upward growth for the next several years prior to market saturation.
·         Even after initial market saturation with current social media applications and technologies, implementation will open the door to innovation of new technologies and applications that will make social media functionality an essential component of most IT solutions.
·          The paradigm shift presented by social media use in state and local government (see the Deltek report, here), will drive further innovation and social media integration.
·         The combination of technology and government innovation will drive social media functionality in IT systems moving well beyond the initial market saturation and well into the foreseeable future.
·         Get in on the ground floor now with developing social media technologies, functionality, and integration that government can use.
·         Collaborate and partner with government to develop social media solutions.
·         Integrate social media functionality into your current solutions.
·         Integrate social media functionality into existing government enterprise systems.
·         Develop mobile applications with social media features as an integrated part of current solutions.
·         Look to integrate social media functionality.
·         Make plans to grow your state and local government-related business.
Subscribers have access to the full article, here, including more detailed graphs and figures.
If you haven’t done so already, download the Deltek report on social media in state and local government, here
Read the previous blog on social media, here.
Read the previous blog on crowdsourcing data,here.
Follow me on Twitter @GovWinCCotner.




Deltek releases state and local government social media report

Social media is one of the hottest topics in both government and the government contracting community today. Since 2008, overall social media (SM) use and state and local adoption rates have been astronomical. SM is also presenting a new paradigm for service delivery and innovation in state and local government. SM platforms (including mobile applications) can be used for direct government/citizen engagements that are profoundly changing society.
Beyond the influence of direct engagement, these SM platforms and related mobile devices can aggregate crowdsourced data to inform decisions. In turn, these informed decisions can be used to innovate and improve government by delivering more efficient services (either directly or by augmentation). SM interactions (including data gathered to inform decisions and services) can lead to greater innovation, improved government accountability, and broader civic engagement.
For the government contractor community, this change presents a myriad of business opportunities:
·         Working collaboratively with state and local government now to build short and long-term policy and related solutions; these solutions will be the foundation for future implementations.
·         Creating new solutions that were previously unimagined.
·         Adding value to existing vendor solutions through IT integration.
·         Adding social media integration to existing state and local government IT systems, including at the enterprise level.
·         Aggregating the big data of social media for government innovation.
·         Creating purpose-built mobile solutions that integrate social media to improve government service delivery
Deltek has researched and tracked these state and local government opportunities with SM components since 2008, when they first appeared in solicitations. As expected, while initially slow, the number of opportunities has grown and remains relatively steady (Figure 1, below). Opportunities are also spread across each state and local government type. While the majority of opportunities reside with the states, some of the more cutting edge and interesting opportunities are in the localities. Looking forward, opportunities are projected to grow along with state and local government’s increased use and integration of SM technology.
Figure 1: Deltek Opportunity Analysis – Social Media

For more insight on the implications of social media on state and local business opportunities, read Deltek’s recently released report, here.
Subscribers also have access to this article in Analyst's Perspectives, here.

Read our recent blog on crowdsourcing, here.

Read our recent blog on social media, here.

Follow me on Twitter, here.

Good news: Updated state budget projections and business opportunities

The news for state government finance during the recession and slow recovery has been challenged, at best. States reported widespread problems meeting their budgetary obligations during the recession and enacted a variety of measures to remain solvent in the face of declining revenues. The bulk of the most challenging cuts came in 2011 and 2012, as states adjusted to winding down stimulus dollars. Figure 1 (below) illustrates the budget measures states took in efforts to balance their budgets.
Figure 1: State Strategies for Budget Balancing FY 2011-2012

The balancing strategies resulted in 2012 being one of the
toughest fiscal years on record, with combined all funds budgets falling $42.1 billion (-2.4 percent) from 2011. It was the first all funds drop in state budgets since 1987 and dramatically juxtaposed to the $87.9 billion (+5.6 percent) overall state budget gains from FY 2010 to 2011. Putting the record 2012 state budget losses in prespective, the data includes the seminal 1987, 2000, and 2001 stock market losses and resulting economic declines (with 2012 still being the only overall loss).

Even with all of the recent negative press, there is excellent news for state government contractors in 2013 and beyond.
Deltek’s annual state budget analysis shows that with state revenues on the rise, all funds budgets are set to rebound in 2013, increasing $20 billion (+1.21 percent) to $1.67 trillion overall.
Continuing the positive trend, Deltek’s updated state budget projections show great news for continued upward growth in state budgets moving beyond 2013. What we found is graphed below (see Figure 2).We call it the “Good-News Graph.”
Figure 2: State All Funds Budget 10-Year Projections

Analyzing Figure 2, from FY 1987 through FY 2010, the data is remarkably consistent with an average 6.24 percent compound annual growth rate (CAGR). However, as the recession took hold, growth rates slowed to 3.56 in 2011 and fell into the red for 2012. The budgetary growth from 2008-2011 in the face of recession and slow recovery was due to many factors, including: federal stimulus funding, increased health care costs (both for state workers and through the increased Medicaid rolls as the result of the recession), increased retirement/pension costs for state workers, and unemployment compensation.
Subscribers have access to the rest of the article, including additional projections about the state government market, here.

Florida's New COO Hits Reset Button, Seeks to Repair State's Reputation for IT Turmoil

Deltek was pleased to join TechAmerica for the 2012 edition of “The CIO Speaks: Tech Days in Tallahassee” event. In a format similar to other half-day Deltek state and local events, the morning featured a keynote address by the State of Florida’s new Chief Operating Officer (COO), David Wilkins. He also serves as the Secretary of the Department of Children and Families (DCF). His speech was preceded by a two-hour panel with several agency CIOs who shared their visions with the statewide vendor community.
Wilkins opened his remarks with some elaboration on how DCF intends to overhaul its child protection investigative process with significant use of IT to improve accountability. He is also looking to modernize the case management system, which is too burdensome in its requirements for manual data entry at all points. In regard to mental health services, he’s seeking to implement more management information to improve overall performance.
Gov. Rick Scott asked Wilkins to take his experience from DCF and apply it statewide as the state’s first COO.  He is currently touring the agencies to determine what sorts of enterprise initiatives should be undertaken. A key question will be where to house certain initiatives and how to cost share and guarantee return on investment. Human resources systems and strategic sourcing are likely to be two of the highest priority initiatives. Real estate management is also a top target for streamlining.
As far as specific IT initiatives go, he is looking at desktop consolidation. CAD consolidation and fleet management are tier two targets for savings.  They are working on the math to prove the savings in each of these cases and invite any assistance on that. Many of the existing systems can’t provide the data they need to get at basic costs metrics for existing processes.
For the complete analyst perspective, go here.


The New Jersey comeback: reality or rhetoric?

Governor Chris Christie’s FY 2013 Budget Proposal’s optimistic, albeit tempered slogan, “continuing the New Jersey comeback,” shines light on future priorities of the third-year Republican governor. The use of such lofty phrases by politicians can seem trite or lacking in veracity; however, through Deltek’s in-depth budget analysis, it’s become clear that in terms of all-funds spending, this assertion is largely correct.
In March 2010, shortly after his election, Christie stood in the well of the New Jersey Assembly and declared that “time has run out” on the state’s extravagant spending habits. Christie stated, “The bill has come due,” and the tab was staggering. New Jersey faced an $11 billion budget deficit for FY 2011, with $121 billion in unfunded health benefits and pension liability. Meanwhile, state spending increased by 56 percent from 2001, and taxes at all levels had ballooned to the highest rates in the nation. The remedy for what Christie termed “a lack of discipline” was to implement dramatic cuts to the state budget; the rollbacks were so steep that detractors called them draconian. General-fund spending in FY 2011 decreased; however, there was an actual increase in all-funds spending from the previous fiscal year. Nevertheless, the rhetoric was cast, and the narrative in place for a dramatic course change and an equally impressive recovery.
Figure 1: New Jersey All Funds Budget FY 2011 - 2013
In Figure 1, above, the governor’s all-funds budget requests from FY 2011 to 2013 can be plotted as a serious, nearly 4 percent decrease over two years. Steep cuts at the beginning to accomplish ambitious goals outlined in the FY 2011 budget address tapered to a modest, less than 1 percent decrease from FY 2012 to 2013. Since Deltek’s analysis looks at the funding requested in the governor’s budget proposal, the figure below only represents the numbers from the initial budget request at the beginning of the process. As mentioned, the graph shows a slight decrease in total funds from FY 2012 to FY 2013; however, the actual funds appropriated by the legislature in the FY 2012 final budget were in fact less than the governor’s request and the numbers represented below. In reality, there was a 0.83 percent increase in funding from FY 2012 to FY 2013. Thus, the real story is a year of dramatic cuts, with a slight funding increase for FY 2013. The comeback in spending has begun, though modestly.
Subscribers have access to expanded analysis, data, and the full article, here.     



'Authoritative Crowdsourcing' - L.A. County LMS

PTI recently hosted a presentation by Mark Greninger, Geographic Information Officer for the County of Los Angeles, who detailed the county’s implementation of a new land management system (LMS). On the surface this might not seem noteworthy. However, Mr. Greninger struck upon the profound notion of “authoritative crowdsourcing,” which holds tremendous value for vendors and government IT decision makers looking to find value from social media—in this case, a blogging tool transformed into a distributed GIS data collection point.

Read More
(Subscription to Deltek State & Local Industry Analysis required.)





Oklahoma Requests NCLB Waiver To Enhance Education System; To Develop Assessment/Evaluation Systems

In September 2011, the Obama Administration began an effort to offer more flexibility from federal education mandates in exchange for a commitment from states to adopt reforms that would enhance their overall student achievement.
After the announcement, 11 states formally submitted requests to the U.S. Department of Education for waivers from key provisions related to No Child Left Behind (NCLB), with numerous other states indicating they plan to apply for waivers at a later time next year.
In exchange for receiving waivers, these states must detail plans for meeting several goals, including developing academic standards that prepare students for college or a trade; creating statewide measures of student performance and plans for reforming schools that don’t meet requirements; and developing teacher and administrator evaluation systems tied to student performance.
Over the past few weeks, Deltek has highlighted several of the states which have submitted initial NCLB waiver requests, and this week turns the spotlight on the state of Oklahoma. 
As part of its waiver request, Oklahoma disclosed two IT-specific initiatives, including a plan to 1) Develop and Administer Annual Statewide, Aligned, High-Quality Assessments that measure student growth (IT project A), and to 2) Develop and Adopt Guidelines for Local Teachers and Principal Evaluation and Support Systems (IT Project B).
In the request, Oklahoma said it may join a consortium of states in developing an Assessment System (see IT project A, above – there is no related Deltek tracked opportunity) which is designed to improve student achievement and school performance, close achievement gaps, and increase the quality of instruction for students.
The state said it will transform accountability by integrating state and federal accountability systems into one clearly defined, transparent system that will inform parents, districts, and community stakeholders as to the progress of their schools, including their celebrations and their challenges.  
Oklahoma’s new accountability system will increase student achievement by differentiating proactive interventions and raising the bar for all students to be college, career and citizen ready; it will no longer be a system myopically focused on performance in math and reading, graduation rates, and implementation of reactive interventions.
Elsewhere, Oklahoma is nearing completion of the development of the State’s new Teacher and Leader Effectiveness Evaluation System (TLE) (see IT project B above – there is no related Deltek tracked opportunity). 
The TLE will support all teachers and administrators towards continuous improvement of instructional practices and student outcomes, among other things.
By the 2013-2014 school year, each school district in the state must adopt a teacher and principal evaluation policy based on the statewide TLE system. Selected districts will begin implementing a pilot program for the 2012-2013 school year.


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