ATTACHMENT_E_-_FEDHEALTH_PROCESS_OVERVIEW_DIAGRAM.PDF

Published: 07/09/2018

Description

SLA#1: Expedited 5 Calendar Days; Standard 10 Calendar Days; Specialist Exam 30 Calendar Days; Inbound Scheduling No SLA FROM Referral Date SLA#2: 5 Calendar Days Start Clock – Referral Date on Record FedHealth Vendor (East/West) Queue Open ...

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