HELPSTARMAINTENANCERENEWALSOW.DOCX.DOC

Published: 03/18/2011

Description

1.0 INTRODUCTION The Civilian Personnel Management Service (CPMS) Helpdesk is tasked with providing Tier 1 call center support, Tier 2 support, operate and maintain the interface with other Tier 2 and Tier 3 support organizations. In support of these...

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