OAM25035S 0008 - HOUSE TECHNOLOGY ALLIANCE PROGRAM (H-TAP) ANSWERED QUESTIONS.PDF

Published: 11/21/2025

Description

Vendor Submitted Number Reference Question Response 1 General The distribution between Tier 1, Tier 2, and Tier 3 support and staffing levels appears atypical (Tier 1 and 3 show higher ticket volumes but lower staffing, while Tier 2 has lower t...

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