ATTACHMENT_6_-_SERVICE_DESK_WORKLOAD_DATA.PDF

Published: 01/08/2018

Description

MEDICAL OPERATIONAL DATA SYSTEM (MODS) SERVICE DESK WORKLOAD DATA ATTACHMENT 8 (Revised - 7 Jul 2017) Service Desk Historical Call Data (CLIN X003) Category Monthly Avg Calls Received Percentages Tier I 5,074.92 70.89% escalated ...

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