2025 GovWin SLED Top 5 IT Strategic Focus Areas

GovWin State, Local & Education (SLED) has released its 2025 GovWin SLED Top 5 IT Strategic Focus Areas. This analysis, similar to NASCIO’s 2025 State CIO Top 10, highlights the most significant emerging IT sectors. However, while NASCIO focuses primarily on state-level activity, our findings expand on their insights by incorporating GovWin Tracked Opportunities and recent procurement trends across state, local, and education (SLED) markets.

By doing so, we capture the broader expansion of these technologies beyond the state level, identifying active opportunities at the local and education levels as well. The five categories listed below represent the most prominent IT investment areas in our research, with corresponding examples of current Tracked Opportunities from our database.

 

Legacy App Modernization:

Legacy application modernization is constantly evolving to stay up to date with the times, reshaping how governments upgrade critical systems such as case management (CMS), grants management (GMS), and learning management (LMS) platforms. By leveraging vendor solutions, modernization efforts enhance performance, security, and scalability while reducing operational costs. With continued need for these systems year-round, this sector boasts as one of GovWin’s largest, with agencies seeking technologies that are driving digital transformation across sectors such as education, public safety, and general government, ensuring legacy systems meet the demands of the modern era.

GovWin SLED Tracked Opp 246455: CASE MANAGEMENT SYSTEM (CMS)

The Law Office of the Cook County Public Defender is seeking information to obtain a best-in-class CMS that allows its staff and managers to have a completely electronic case file, track data, streamline processes, and increase the efficiency of its workforce. The office's main goal is to understand the current capabilities of case-management systems, to prepare the implementation of a new case-management system, to understand how case-management systems can make a law office more efficient and streamline workflows, to understand how a case-management system can assist a law firm in making data driven decisions and to explore ways in which current systems can capture data from other sources of information to limit data entry.

GovWin SLED Tracked Opp 243352: GRANTS MANAGEMENT SYSTEM (GMS)

The California Arts Council (CAC) is State agency with a mission of strengthening arts, culture and creative expression as the tools to cultivate a better California for all. The CAC is seeking a GMS that can support, via technical functionality and customer support, the execution of the granting process from initial call for applications through the final reporting stage.

GovWin SLED Tracked Opp 250385: LEARNING MANAGEMENT SYSTEM (LMS)

The North Dakota University System (NDUS) seeks to understand the current market and technical capabilities of the various LMS platforms and to assist with future budget requests. The NDUS currently utilizes Anthology Blackboard as its LMS, which is employed by all eleven NDUS institutions. These institutions include two research universities, four regional universities, and five community colleges.

GovWin SLED Tracked Opp 242649: STATEWIDE NEXT GENERATION 911 SOLUTION (NG911)

The New York State Division of Homeland Security and Emergency Services (DHSES), Office of Interoperable and Emergency Communications (OIEC), has released a Request for Information (RFI) for a Statewide Next Generation 911 (NG911) Solution. The Department is seeking to gather information and identify potential solutions associated with developing, maintaining, and managing a NG911 environment. The 911 system in New York is one of the largest in the United States. In New York State, receiving and dispatching 911 calls is a local responsibility that is often handled at the county level. In some counties, cities and municipalities also handle this function.

GovWin SLED Tracked Opp 240400: CASE MANAGEMENT SYSTEM (CMS)

The Massachusetts Executive Office for Administration and Finance IT (A&F IT) is seeking to elicit the advice and best analysis of knowledgeable persons in the vendor community to enable A&F IT to craft a potential future solicitation for a CMS for Appellate Agencies. To implement a modern CMS, A&F IT wants to gather critical data on feature sets, integration capabilities, scalability, user experience and pricing models to inform its strategy for replacing the existing system.

 

Identity and Access Management / Security Enhancement:

This sector is rapidly advancing, transforming how governments protect sensitive data and critical infrastructure. With innovations in zero-trust architecture, biometric authentication, and AI-driven threat detection, modern IAM solutions are strengthening security while ensuring seamless user access. From safeguarding citizen services to enhancing workforce authentication, these technologies are driving digital transformation across sectors such as public safety, healthcare, and general government, fortifying systems against evolving cyber threats.

GovWin SLED Tracked Opp 247676: PROVIDER CREDENTIALING AND PRIVILEGING SYSTEM

The Contra Costa County of Los Angeles is in the process of selecting a vendor to create a credentialing software program to structure the credentialing process and minimize timelines, errors, manual forms to be filled out and meet compliance requirements.  Contra Costa Health is currently using a combination of manual paper/PDF based process along with a homegrown Provider Management system to support organizational credentialing, privileging, and enrollment, and due to various pain points such as lengthy time taken to credential providers, they have sought out a streamlined solution. 

GovWin SLED Tracked Opp 247519: ELECTRONIC ACCESS CONTROL SYSTEM (EACS)

The Washington Metropolitan Area Transit Authority (WMATA) is interested in how the EAC industry can provide cost effective EAC solutions that will provide modern features, functions, scalability, multiple system integrations, and are compliant with Federal Information Processing Standards (FIPS) of the United States. This potential opportunity highlights WMATA’s continued desire to stay up to date on modern access management technologies.

GovWin SLED Tracked Opp 244734: LEARNING AND EMPLOYMENT RECORD ECOSYSTEM INCLUDING DIGITAL CREDENTIAL WALLET PLATFORM (LER)

The Wyoming of Administration & Information is seeking the development and implementation of an LER ecosystem including a digital credential wallet to meet the agency’s needs and expectations. The solution must securely store credentials and training verifications as well as enable users to efficiently share this information with prospective employers or 3rd parties. Their ideal digital credential wallet is a secure tool for managing and storing digital credentials that attest to an individual's achievements, qualifications, and identity. These credentials may include academic degrees, professional certifications, micro-credentials, and government-issued identity documents such as passports and driver's licenses.

GovWin SLED Tracked Opp 247233: ENTERPRISE CYBERSECURITY SERVICES SOLUTION

The Information Technology Department (ITD) of Miami-Dade County, Florida is developing an Enterprise Cybersecurity Services Solution to bolster its current system of network and technical support services that are used to protect data and information. The department is looking for a cybersecurity solution that enhances the current setup with cloud-based services such as incident response, and threat hunting, along with a Managed Cybersecurity Services Information and Event Management (SIEM) Portal for tracking and managing security events.

GovWin SLED Tracked Opp 244383: AI ENHANCED CAMERA SYSTEM

The North Carolina Department of Adult Correction (NCDAC) is seeking to enhance its existing high-definition camera infrastructure with AI capabilities to provide real-time threat detection and behavioral analysis. Comprehensive staff training programs will be provided to ensure proficient operation and maintenance, strengthening the overall security infrastructure and operations of all NCDAC facilities.

 

Artificial Intelligence:

The artificial intelligence (AI) sector is constantly making strides in various industries, driving innovation and efficiency at an unprecedented pace. With creative advancements in machine learning, natural language processing, and computer vision, AI technologies are being integrated into a wide array of applications, including education, healthcare, procurement, and fraud prevention. Expect demand for AI tools to only increase going forward in 2025.

GovWin SLED Tracked Opp 244393: ARTIFICIAL INTELLIGENCE SOLICITATION EVALUATION TOOL (AI)

Traditional methods of drafting solicitation events and evaluating proposals often involve significant manual effort, leading to inefficiencies and potential inconsistencies for agencies such as the Georgia Technology Authority (GTA). To address these challenges, the GTA is seeking an advanced Generative AI tool to streamline and enhance procurement procedures significantly.

GovWin SLED Tracked Opp 247754: ARTIFICIAL INTELLIGENCE TOOLS FOR K 12 EDUCATION (AI)

The Connecticut State Department of Education (CSDE) requested information from interested parties who may provide student and educator facing artificial intelligence tools for use in Grades 7 – 12 along with the associated professional learning supports. Such tools will be used by educators and students for classroom instruction and student learning.

GovWin SLED Tracked Opp 243737: ARTIFICIAL INTELLIGENCE INITIATIVE FOR DEVELOPMENT SERVICES (AI)

The City of Dallas requested information from established vendors or providers specializing in technology services for State and Local governments, specifically in the areas of permitting, licensing, and land management. They are interested in vendors with proven experience in implementing technology solutions for these governmental functions, including integrating AI into their solutions.

GovWin SLED Tracked Opp 244780: FRAUD PREVENTION SOLUTION WITH ADVANCED ALGORITHMIC PROCESSING MACHINE LEARNING

The Virginia Department of Social Services (VDSS) currently has systems in place like PARIS match, but these systems are backward looking and can take several months to identify fraud. VDSS therefore needs systems that can instantaneously alert it to possible fraudulent activity so that VDSS can take preventative measures, similar to the systems that banks and credit card companies use that allow them to alert cardholders when someone attempts a fraudulent charge. 

GovWin SLED Tracked Opp 247305: SCHOOL MENTAL HEALTH ARTIFICIAL INTELLIGENCE BASED STUDENT JOY AND WELLNESS APPLICATION (AI)

The Los Angeles Unified School District (LAUSD), School Mental Health Department (SMH) School Mental Health is seeking a cross-platform mobile app for promoting wellbeing in school-age students available in English and Spanish by generating a joy and wellness plan for each student using AI assisted technology. The goal of this app is to meet the needs of the district’s diverse student body by increasing access to evidence-based prevention tools that are easily accessible and relevant.

 

Cloud Solutions:

Constantly revolutionizing the way governments store, manage, and process data, cloud solutions make up some of our largest value opportunities. With advancements in scalable infrastructure, cybersecurity, and edge computing, cloud technologies are being seamlessly integrated into various industries, enhancing efficiency, security, and accessibility. From enterprise IT modernization to AI-powered analytics, cloud solutions are driving digital transformation across sectors such as finance, healthcare, and general government.

GovWin SLED Tracked Opp 246678: CLOUD BASED E PROCUREMENT SOLUTION

The New York State Office of the Attorney General (OAG) utilizes the Statewide Financial System to process contracts and purchase orders for the state of New York. To simplify the current system, the OAG has issued an RFI for a Cloud-Based Procurement System that captures end-to-end processes from intake to award. This solution needs to facilitate remote review management, timekeeping, cloud solutions connectivity, and data security.  

GovWin SLED Tracked Opp 249448: ORIGIN DESTINATION AND TRANSFER SAAS (ODX)

The Massachusetts Bay Transportation Authority (MBTA) collects, organizes, and reports on passengers’ origins, destinations, and transfers using Automated Fare Collection data, Automated Vehicle Location data, and Automated Passenger Counter data. The MBTA is seeking a commercial off-the-shelf (COTS) solution that applies algorithms to infer and validate the details of each passengers’ movements. The MBTA intends for this solution to accessed through an Amazon Web Services (AWS)-hosted database that processes files hosted on a service provider-managed secure server. 

GovWin SLED Tracked Opp 251127: LEVINE ACT HOSTED ONLINE SOFTWARE

The California Los Angeles Conty Executive Office of the Board of Supervisors (EO) operates under restrictions regarding the transfer of funds between “Financially Interested Participants” and members of the EO who are participating in licensing or permitting proceedings. These restrictions are codified via the Levine Act. The EO is seeking a cloud-based COTS system to streamline the Levine Act declaration process for applicants, bidders, proposers, and county departments. This system should enhance data management, reporting, and public access capabilities.  

GovWin SLED Tracked Opp 246637: SBU ORACLE ENTERPRISE RESOURCE PLANNING MANAGED SERVICES (ERP)

The State University of New York (SUNY) at Stony Brook aims to support their new integrated Oracle Cloud ERP implementation through Enterprise Resource Planning (ERP) Managed Services. This unified system integrates human resources, budget, and finance operations, ensuring accessibility for all users. SUNY at Stony Brook is seeking to evaluate the different service delivery models for ERP Managed Services for their current system. 

GovWin SLED Tracked Opp 250684: HOMELAND SECURITY AND EMERGENCY MANAGEMENT CONTINUITY OF OPERATIONS PLAN SOFTWARE (HSEM COOP)

The Texas City of Austin, Homeland Security and Emergency Management utilizes software for their Continuity of Operations Plan (COOP) that includes individual plans from executive departments and agencies to ensure that Primary Mission Essential Functions (PMEFs) continue to be performed during emergencies. The department is seeking a SaaS product that can integrate personnel data, support configuration of hierarchical plans, capability to identify conflicts or overlaps between plans, and remote access and ability to share plans electronically during an emergency.  

 

Data Management and Analytics:

 Like many of the other IT sectors, Data Management and Analytics are being widely adopted, transforming how governments collect, store, and analyze vast amounts of information. With innovations in how data can be stored and utilized to aid governance, these technologies are driving digital transformation across sectors such as finance, healthcare, and general government, ensuring data is leveraged as a strategic asset for smarter governance.

GovWin SLED Tracked Opp 251738: DATABASE DEVELOPMENT

The New Hampshire Department of Safety (DOS), Homeland Security and Emergency Management is seeking a tool that will provide enhanced functionality, customization options, and ease of use compared to the current system for managing radiological testing equipment and related data.  The current Access-based system has become cumbersome and outdated due to limited accessibility and lack of ongoing support from Microsoft, coupled with the need for enhanced functionality and remote access, which has prompted the search for a more robust and efficient solution.

GovWin SLED Tracked Opp 242104: MASTER OBSERVATION DATABASE SYSTEM (MODS)

The MODS solution will provide the California Natural Diversity Database (CNDDB) program with the ability to receive, process, manage, analyze, store, and share the most current information available on the state's imperiled elements of natural diversity in a comprehensive database repository. The CNDDB program possesses one of the largest, most comprehensive databases of its kind in the world. Assembled over the past 40+ years, it contains thousands of records on California’s rarest plants, animals, and natural communities. The CNDDB program aims to provide the most current information on the state's most imperiled elements of natural diversity and tools to analyze this information.

GovWin SLED Tracked Opp 250834: VEHICLE TELEMATICS AND DATA ANALYTICS SYSTEM (VTADAS)

The New York City Transit / MTA Bus (NYCT/MTAB), agencies of the New York Metropolitan Transportation Authority (MTA) is seeking a Vehicle Telematics and Data Analytics System, defined as a system that captures essential system data from an electric bus, analyzes, interprets, and generates notification reports. The solution must be capable of acquiring multiple data sources through existing electric-bus-components, APIs, interfaces (may include third-party). NYCT/MTAB is open to both newly developed and commercial off-the-shelf (COTS) systems.

GovWin SLED Tracked Opp 241140: DATA GOVERNANCE TOOL

The State of Georgia, Gwinnett County Public Schools (GCPS) is seeking a Data Governance Tool that will be utilized as an enterprise solution across multiple source systems both on-premises and hosted in cloud infrastructure. The district seeks a tool that provides an ease of integration, automated data discovery, lineage, data element definitions, and cataloging of business rules.

GovWin SLED Tracked Opp 244091: UNIVERSITY RESEARCH AND TECHNICAL ASSISTANCE

The County of San Diego is seeking University Research and Technical Assistance and is interested in contracting with universities with the technical and subject matter expertise relevant to its strategic and operational goals. These agreements will not be specific to any individual project but instead will be generic vehicles by which the County can request as-needed project support.

 

To see the NASCIO Top 10 Priorities, visit here.