Indiana inks $77 million dollar deal to modernize tax system
Published: September 10, 2018
The state will start a four-year upgrade next year to replace its 25-year-old technology.
The State of Indiana is now ready to modernize how its citizens file and pay taxes with a recently awarded contract for an upgraded tax infrastructure system. The Indiana Department of Revenue announced a contract with Fast Enterprises to upgrade the 25 year old legacy system to Fast Enterprise’s GenTax Integrated Tax System. The contract, valued at $77.7 million, will be paid out over the next 10 years, made possible in part by an increase in spending approved by the State Legislature for 2018 and 2019.
According to DOR Commissioner Adam Krupp, the current system has had limitations, as it does not allow room for improvements to increase efficiency or promote transparency, and it cannot handle the volume and complexity of transactions the state must handle. The upgrade from the DOR’s current processing system will offer a new filing system for tax returns, as well as new infrastructure for making payments and managing individual and business tax accounts. Residents will also have access to a portal that enables electronic filing of retail sales tax and submitting power of attorney and transcript requests, among other tools.
Fast Enterprises has a strong foothold in the market for tax management systems. According to its website, the company holds contracts with 40 tax and revenue agencies in more than 26 states, 7 local governments, 3 Canadian provinces, and seven national governments. In addition, Deltek’s General Government Services research team recently conducted and reported on research on integrated tax systems at the different state governments and similarly found Fast Enterprises to be dominant in this lucrative market.